Northland Volkswagen

To the moon and beyound!! Matt was great!!! He is efficient and cuts to the chasse, I like that!! I traded my 2004 beetle for this awesome new beetle Dune. Matt was exceptional Matt was great!!! He is efficient and cuts to the chasse, I like that!! I traded my 2004 beetle for this awesome new beetle Dune. Matt was exceptionally knowledgeable about the vehicle and answered all of my tricky questions about mechanics, quantum and calculus ... LOL.. jokes aside it was a great experience. Matt is very patient and has great listening skills which is important when dealing with people and he walked the extra mile to get us a good price. Thanks VW, a big thanks to Matt and many blessings!! MWilliams More

Customer is to be #1 I have been dealing with the Northland dealership since buying my 2009 Jetta TDI from them new. The last last service advisor recently used was the be I have been dealing with the Northland dealership since buying my 2009 Jetta TDI from them new. The last last service advisor recently used was the best, Scott Carylon. Knowledgeable took the time to research an ongoing issue I have had and offer a reasonable solution. He communicated promptly and I was kept informed of the progress. Shuttle drivers were prompt and pleasant. One of the best things Northland has done is add a shuttle service downtown! This makes booking service for even small things like oil changes more convenient. I need to decide what to do with the whole diesel issue now. Too bad they didn't contact me with there old but new inventory when it was ready to sell. More

Relaxing and pleasant experience. Our old TDI Beetle was to be replaced. Meeting Matt was like meeting an good friend for coffee. He listened to our stories of the many VWs we enjoyed Our old TDI Beetle was to be replaced. Meeting Matt was like meeting an good friend for coffee. He listened to our stories of the many VWs we enjoyed and were considering of all cars, maybe another Beetle. The Tiguan we presently have also is very good, but we like the characteristics of the Beetle. Matt was made aware that a manual transmission, certain colours and others extras would be required to firm up the deal. Unfortunately, that one car was only available somewhere else in Alberta. Matt persevered to have that Beetle transported to the dealership within a few days at a very attractive price. For both my wife and I, this has been the most relaxing, pleasant and fun experience of buying a car. Thank you Matt. More

attentive, knowledgeable very accommodating and only pleased to last minute changes and really worked for my best interest, good knowledge of product. New car delivered in tip very accommodating and only pleased to last minute changes and really worked for my best interest, good knowledge of product. New car delivered in tip top condition More

Exceptional World-Class Service and Attention to Detail The team at Northland Volkswagon is OUTSTANDING and EXTREMELY KNOWLEDGABLE and CUSTOMER SERVICE ORIENTED. They are friendly and go out of their way t The team at Northland Volkswagon is OUTSTANDING and EXTREMELY KNOWLEDGABLE and CUSTOMER SERVICE ORIENTED. They are friendly and go out of their way to provide you with fast and friendly service. This has been our experience. Ivan, the Service Manager, and all the managers and staff work very hard to keep your business and always have a smile on their face! It's a real pleasure to deal with them. Thank you team for such great experiences involving our new vehicle! Keep up the excellent work! More

Excellent experience Dale is efficient and really competent. He is patient and took the time to explain some things I did not understand which I so much appreciated. Overa Dale is efficient and really competent. He is patient and took the time to explain some things I did not understand which I so much appreciated. Overall I have had an excellent experience every time I have taken my car in. More

Very agreable expérience. I had approached Northland VW since I was looking for a new vehicle to replace my present one. I am usually a fan of a very trusted Japanese make, bu I had approached Northland VW since I was looking for a new vehicle to replace my present one. I am usually a fan of a very trusted Japanese make, but this time I wanted to explore a different avenue. I felt in love with their Jetta Trendline Plus. Amazing everything! To make a long story short, I did not end up buying the vehicle from them because we did not come to a compromise regarding my trade-in, otherwise I have a very good experience with their Sales and Finance Departments. Ask for Jason Hofer (Sales), when you visit them. You will not regret! Moez Haji More

Best Surprise Ever! Matt was fantastic! He assisted my husband in initially looking for a used VW and went back and forth with him, until I decided to come in without my Matt was fantastic! He assisted my husband in initially looking for a used VW and went back and forth with him, until I decided to come in without my husband knowing, and purchased a new Golf R. Matt was so wonderful, easy and laid back through this process. He even played along with me to dupe my husband in thinking the car that he wanted was sold but encouraged him to still come in to test drive, not to lead him on that he was going to come home to a car in the garage. Even after the purchase, Matt stayed in contact, ensuring that we were completely satisfied and to contact him for anything, even to book an oil change. I would recommend NLVW and especially Matt. He's a great guy to work with and incredibly knowledgeable. Go down and check him out! More

Information for warranty work on used car bought out of town I spoke with Ivan concerning warranty work on a vehicle that I purchased out of town. Ivan happily, and without rushing, explained the warranty p I spoke with Ivan concerning warranty work on a vehicle that I purchased out of town. Ivan happily, and without rushing, explained the warranty process and was able to help me get my vehicle fixed. More

Matt went the extra mile. When Matt realized I had neither the interest, inclination nor time to go through the usual car purchase rigamarole (owing to an unfortunate emissions When Matt realized I had neither the interest, inclination nor time to go through the usual car purchase rigamarole (owing to an unfortunate emissions problem with my previous diesel VW), he made an extra effort to minimize my annoyance through the entire car-buying process. At the same time, he was helpful, informative and eager to find the right vehicle to suit my needs. There were times where I thought he might want to sell me a car more than I wanted to buy one. He may have single-handedly renewed my faith in Volkswagen. More