Northland Volkswagen

Experience was pleasant I went in and was helped by Alex and had a really great experience. I really am impressed by his approach which is not pushy. He was knowledgeable I went in and was helped by Alex and had a really great experience. I really am impressed by his approach which is not pushy. He was knowledgeable and let me take my time which was about a month or so. He sent me the information I requested and was patient with me. Highly recommend. More

Matt was great! Matt was great to deal with through the new car buying process. He was super helpful and knowledgeable about the vehicle I was interested in. Prompt r Matt was great to deal with through the new car buying process. He was super helpful and knowledgeable about the vehicle I was interested in. Prompt responses to questions and emails were very much appreciated. He made sure I was well informed and happy throughout the whole deal. Thanks Matt! More

Northland VW wad awesome and Carmen Huber was Fantastic! Just bought an used 2017 VW Passat from Northland VW. Carmen Huber was my salesperson and she was amazing. No pressure, accommodating and very knowled Just bought an used 2017 VW Passat from Northland VW. Carmen Huber was my salesperson and she was amazing. No pressure, accommodating and very knowledgable!! I would highly recommend this dealership and especially Carmen. Thank you! More

Amazing I strongly recommend Northland VW. My experience was excellent from all individuals Fair price,honest,helpful sales person excellent customer service. I strongly recommend Northland VW. My experience was excellent from all individuals Fair price,honest,helpful sales person excellent customer service. I personally recommend Matt Moro as Salespersons he's the best!! Simply kind, professional and courteous.. More

Over priced Blowing a dealership to do the service on your vehicle is always costly but it is ridiculous to charge $132 plus GST for an oil change. Also having t Blowing a dealership to do the service on your vehicle is always costly but it is ridiculous to charge $132 plus GST for an oil change. Also having them check out is sputtering when coming to a stop, for them to come back and assess saying I need new spark plugs which will cost me an additional $350 and they would recommend A fuel ejection cleaning which would also cost extra the grand total of it would’ve costed me $1000 for an oil change spark plugs and fuel injection cleaned. I opted out to still get charged $309 for them to assess and do the oil change absolutely ridiculous. Will never go back nor do I recommend this place or any dealership More

A true car guy It was a pleasure to deal with Matt on this new car purchase. He knows Volkswagen's inside and out and is clearly a car enthusiast. When discussions g It was a pleasure to deal with Matt on this new car purchase. He knows Volkswagen's inside and out and is clearly a car enthusiast. When discussions got technical he was there every step of the way and that was a nice change and helped me make a much more informed decision than I otherwise could have. He also left me with the impression that even after the sale I can always reach out with questions or concerns as he is a car guy and not just a sales person. Thanks again Matt!! More

I felt comfortable Jason Hofer was sweet and patient, showing me and teaching me things regarding buying a car for the first time. He was kind and funny, and I would bu Jason Hofer was sweet and patient, showing me and teaching me things regarding buying a car for the first time. He was kind and funny, and I would buy a car from him again. Maria Therens More

Easy process We purchased a used Audi from the dealership and the process was simple and easy. They replaced everything that needed to be replaced on the used car We purchased a used Audi from the dealership and the process was simple and easy. They replaced everything that needed to be replaced on the used car which included new tires. Carmen the sales representative at the dealership was aweseom and so was everyone we dealt with in the finance department. I would recommend this dealahip to anyone. More

Professional, Patience and Helpful My recent car service at Northland Volkswagen with Ivan's and Jane's help was great. I was very stressful with my study. With the car problem, it wa My recent car service at Northland Volkswagen with Ivan's and Jane's help was great. I was very stressful with my study. With the car problem, it was even more stressful. First, Ivan helped me to plan the drop of time since it was in conflict with my classes schedules. With his suggestion, my conflict was resolve. Very professional! On the date that I dropped my car, Jane helped me out. She was very patient to understand the problem of my car when I tried to explain. She also helped me to solve my probelm when I needed a car for temporary. I believe she is also a very detail and organize person when I saw her notes of my car problem. There was another person helped me with the rental car. Unforunately, I forgot her name. I was supposed to wait for the person who handle the car rental but she was out for lunch. The person sat across her helped me. They all had nice smiles. In a stressful time, great customer service and those 'smiles' helped me to feel less stressful! Thank you for helping me! More

Excellent Service Jason Hofer was really the highlight to our experience. From the moment of purchase to today, he has been consistent and a pleasure to deal with. He e Jason Hofer was really the highlight to our experience. From the moment of purchase to today, he has been consistent and a pleasure to deal with. He even follows up when my car has been in for service. I will have no hesitation to recommend Jason and Northland Volkswagen to friends and family for their future vehicle purchases. More