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Northland Volkswagen

Calgary, AB

Overview
Reviews
4.6
925 Reviews
Call Dealership (403) 286-4849
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4849 Northland Dr NW

Calgary, AB

T2L 2K3

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Showing 925 reviews

February 21, 2025

The service and parts staff were very helpful, friendly. They explained everything well and I felt they understood my needs More

by jawsdbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Happy
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February 19, 2025

Great first time appointment. Danny Connelly was so nice! Service was done perfect. Thank you! More

by Sharonlofgren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Connelly, , Jonathan Carr
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February 13, 2025

Service was great with lots of communication. Call back was quick and answered all the questions. More

by Brianteb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Carr
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February 11, 2025

Amazing service! All questions answered and no pressure to buy or options thst I didn’t want/ need More

by glreimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Banks Shi, Brock Wells
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February 09, 2025

The service for my pop change was prompt and it was free - they did not try to upsell anything for a routine check More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Carr
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February 06, 2025

We had an amazing experience trading in our old car and buying new at VW More

by KatieH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Ngo, Brock Wells
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February 06, 2025

Great customer service by sales (Steve, Utah and service department Jonathan). Service shuttle was arranged on time and very convenient. More

by Tahir Ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Lane, Jonathan Carr, Samantha Ramsay
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February 06, 2025

Vehicle in for some work under warranty. Work was scheduled and done efficiently and our advisor Charlene was great to deal with. Excellent service More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Happy
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February 05, 2025

The Manager Trevor was terrible deal with aggressive and sold my wife a vehicle that was not safe. Ask him to give me the vehicle inspection and wouldn’t.. My number is 403-880-0723. More

by bradymacdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trevor the Manager… Terrible!
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Feb 05, 2025 -

Northland Volkswagen responded

Normally we are happy to work with customers within reason. This is not one of those cases. Your wife purchased a vehicle from us 22 months, and approximately 55,000 kms ago and the car now requires brakes. Brakes wear out, especially on full size Trucks/SUV's. To not expect them not to is not reasonable. Especially since driving habits and conditions can have a dramatic impact on how fast they wear out. Getting 55,000 kms out of a set of brake pads/rotors is well within a reasonable expectation/life span. It is a regular maintenance item and requires replacement from time to time. Where things went off the rails is when you accused us of selling unsafe vehicles and endangering the public because..... Your brakes wore out almost 2 years and 55,000 kms after purchase, which is an incredibly unreasonable and hyperbolic claim to make, and I am sure most people reading this would agree. Sincerely, Trevor Majeski Used Car Manager

February 05, 2025

Vincent was a fantastic Sales Executive, Manou and Trevor just added to a great ovetall sales experience. The staff and company stand behind their products and services! Deal with complete confidence, A+. More

by randyhubscher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Laanstra, Trevor Majeski, Manou Glijn
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