Northland Nissan

At first I was impressed I don't really know what to say. At first, during the actual buying experience, I was quite impressed and happy. However, I then realized a few things I don't really know what to say. At first, during the actual buying experience, I was quite impressed and happy. However, I then realized a few things. First: My phone I can't plug in my phone via the usb cable, as my phone isn't compatible with my car. They could have done a simple search and just let me know that. That alone isn't a big deal, except that when I plug in my phone via USB just to charge it (which it might charge 50% during a 6 or 7 hour drive), it dings every 20-30 minutes, telling me that it's not compatible. Second: My tires I said that I wanted tires thrown in with my car. My salesman said sure, not a problem. However, I am not a car person, I don't deal with mechanics or anything. I've never bought a new car before. So when I said tires, what I meant was, full tires. IE, on rims. He did not in any way clarify what I meant. So after I realized this, I emailed somebody, just the email icon off of their facebook page, so I don't actually know who I was talking too. He got defensive and told me that it was just a misunderstanding, and to talk to my salesman. So, when I went in to get my car alarm installed, I asked him. He too told me that it was a misunderstanding. No suggestions or anything offered to rectify his misunderstanding. That was the end of that. So now, their little 'misunderstanding' is costing me money twice a year to have my tires switched over (otherwise, I could have just gotten my brother to switch them at home). Third: My car starter. I really should have just did my own shopping and chose my own starter. This one, I have to be almost beside the car to get it to start. It will sometimes not do anything, start, or, set off some kind of alarm (which I don't even know that my car has). So this starter really is kind of useless. Fourth: My car payments. My car payments are set to come out on fridays. So during the weekend, I just assumed that the payments were taken out. Sometimes, however, they weren't. So then I would use my debit card over the weekend, then on monday when the payments did come out, I was overdrawn. This happened 4 times, so I have spent on NSF charges the equivalent of one whole car payment. I have phoned them and emailed them (including screen shots of when the payments came out later then when I agreed, ie monday vs friday). They do not seem concerned about fixing that, or reimbursing my nsf charges that they caused. When I started this review, I clicked 3 stars and that I would recommend, but now, after seeing everything written down, I cannot do that. The actual buying experience was fine, but just everything put together, makes this negative review More

Amazing dealership, great service I never really thought about getting a Nissan before but I am 100% happy I went and checked them out. I walked in and immediately had amazing service I never really thought about getting a Nissan before but I am 100% happy I went and checked them out. I walked in and immediately had amazing service that made buying a vehicle a dream! I would recommend Lucas to help with getting you your dream vehicle he was great to work with and helped me get the vehicle I wanted. More

Great experience I brought my car to Northland Nissan and met Shawn Tyacke Jr. After hearing my talk about the issue of my car, Shawn helped me to fix the issue as soo I brought my car to Northland Nissan and met Shawn Tyacke Jr. After hearing my talk about the issue of my car, Shawn helped me to fix the issue as soon as possible. He is aslo very friendly and knowledgeable. More

First time buying from a dealership! Highly recommend James Cannon at Northland Nissan! He worked with me to find the right truck that fit my needs without being pushy! Honest and works f Highly recommend James Cannon at Northland Nissan! He worked with me to find the right truck that fit my needs without being pushy! Honest and works for the customer not himself! Go see James More

First car! I was impressed with the quality of service from the sale to the administration process (Lisa you're really good at what you do). For a first time buy I was impressed with the quality of service from the sale to the administration process (Lisa you're really good at what you do). For a first time buyer, all the staff made it smooth and pleasant. Special thanks to Jesi, Jordan & Shawn (you are an effective and dynamic team). We highly recommend them. Bonus: they have the best donuts in town! More

Jesi Janjua is the man if you are looking for a car Do your homework before you set foot in ANY dealership, that way you get what you need at the best price at the time. Jesi was a pleasure to deal wit Do your homework before you set foot in ANY dealership, that way you get what you need at the best price at the time. Jesi was a pleasure to deal with from the first time I stepped on the lot. During the roughly four week process from the first time I looked at a Rogue till the day I purchased her, Jesi worked with me without being pushy.... a true professional. Kyle was great, he answered my questions before the final signature and wasn't pushy either. I dealt with a few other people at Northland Nissan who could learn from both Jesi and Kyle, hence the 4 stars vs 5 for the dealership. I highly recommend that you request to set up an appointment to meet with Jesi for your next car purchase, he is a man with integrity. More