Northland Chrysler Jeep Dodge

My experience involved the purchase of a new truck I am very satisfied with Juan Komis and the staff at Northland Chrysler. They were very professional and friendly. I will definitely recommend him and I am very satisfied with Juan Komis and the staff at Northland Chrysler. They were very professional and friendly. I will definitely recommend him and Northland Chrysler to my friends and family. More

One very unhappy Consumer !!!! Had my truck fixed there in August of 2016, had extra work done to correct a fuel problem ( gas gage appeared to not work). They replaced the piece , Had my truck fixed there in August of 2016, had extra work done to correct a fuel problem ( gas gage appeared to not work). They replaced the piece , cost was $400. Picked up my truck, PAID THE BILL ( boyfriends visa) only to figure out that the gage STILL DOESNT WORK. I phoned them and they said it could be fixed where I was going ( I live in Kelowna) as it was under warranty. Well I took it here to another dodge dealership and they had got into the part and stated that because it had some extra work done on it before that the way the pieces sit the part they replaced was in fact a waste of time since the next one will do the exact same thing... The gage will never register full... So now the cost to that dealership was $500. And the part was $400. A total of $900. I spoke to SEVERAL GUYS AT NORTHLAND AND STILL RECEIVE NO MONEY.. we are now into February 2017... Nobody returns emails or phone calls. I just want my money they said they would refund me More

Honest, professional and accommodating Geno at northland provided me with the best vehicle purchasing experience I could have had. Stress and hassle free. From start to finish he went the Geno at northland provided me with the best vehicle purchasing experience I could have had. Stress and hassle free. From start to finish he went the extra mile. Without a doubt, a true people person and an excellent salesman in the sense that he will find what is best for his customer to suit all there needs. Thanks to all the staff at northland for there exceptional service! More

Bought a Dodge Dart I came in to buy a used Dodge Dart that had gone on sale over three visits. In my first visit I took it for a test drive and James answered my questio I came in to buy a used Dodge Dart that had gone on sale over three visits. In my first visit I took it for a test drive and James answered my questions well. We ran into a few silly mistakes, I didn't know how to put it into reverse and James didn't let me know, but it's not really something I'd fault him for. I did feel him put a little pressure on me to buy the car in that first visit, but I think that's something you could expect from any salesperson :P I didn't come back for another month as I wanted to look around at other options, but when I saw the car's price drop by a grand a month later, I came back to check it out again. Deciding I liked it I told James I'd sleep on it and probably come back tomorrow. He texted me the next day and let me know that someone else was wanting to come in and look at the car and that if I put a refundable deposit on it I could hold it to block someone. He claimed it wasn't a sales ploy, and I was definitely suspicious, but I'd already decided to buy the car, and if it wasn't I do appreciate him looking out for me as a customer! That night I came in and bought the car and was pretty happy with the service he put into putting on the plates and wiping it off of all the snow. When we went to clear off the window it was covered in ice and he had to go back in and grab a scraper for it, and ended up staying after the dealership should have been closing to take care of all of that. In the follow up, he was really friendly and helpful to answer my questions about a promotional vacation deal I'd received even though he was a sales guy and I wouldn't expect that to be something he'd normally do as part of his job description. All in all, I felt like he was real with me and treated me honestly and respectfully, and I'm really loving the car, so I think my dealings were all pretty positive :) More

"Bought a 3500 Diesel 4x4" Darren, Vince, and JP were very kind. They went above and beyond helping us buy a truck within our budget. Even putting up with my husbands wheeling a Darren, Vince, and JP were very kind. They went above and beyond helping us buy a truck within our budget. Even putting up with my husbands wheeling and dealing. Probably drove them nuts. We will definitely recommend this dealership. Thanks! More