Northland Chrysler Jeep Dodge

The repair took too long and was not completed. The dealership phoned me about two years ago to let me know about a recall to the passenger restraint. they said they would let me know when the part The dealership phoned me about two years ago to let me know about a recall to the passenger restraint. they said they would let me know when the part was in. They called me about two years later to tell me the part was in. I asked them if they were sure it was in and they told me it was. I took my vehicle in to have the work done at 830 AM and they phone me at 12 PM to tell me the part wasn't in. A week later they phoned me to tell me the part was in . I took my vehicle in and they tripped all the air bags, so I had to wait another two weeks for the passenger restraint to be installed. When I went to pick up my car after everything was "fixed", the fasten seat belt light and dinging sound would not come off even when you buckled up the seat belt. They said they would order a part. The next day, I went to pick it up and the fasten seat belt light would not come on or the dinging sound even if you drove away without the seat belt on. More

Friendly super awesome sales man took very good care of me Are experience at the dealer ship was fantastic friendly people and very helpful got a great deal over all a great experience will definitely go back Are experience at the dealer ship was fantastic friendly people and very helpful got a great deal over all a great experience will definitely go back More

Very friendly and cooperative Robbie was a great salesman and I would recommend him as he was very cooperative and any questions I had to ask were answered within great time Robbie was a great salesman and I would recommend him as he was very cooperative and any questions I had to ask were answered within great time More

Thanks Robbie!! Robbie was very friendly I described what kind of vehicle I like and he picked the best one to test drive right from the start. He worked very hard to Robbie was very friendly I described what kind of vehicle I like and he picked the best one to test drive right from the start. He worked very hard to get in and out of the dealership with the perfect new ride that I still love very much! More

Friendly and helpful Knowledgeable staff with friendly environment. Lot of stock available all the time. Variety of options and supportive team available for help all the Knowledgeable staff with friendly environment. Lot of stock available all the time. Variety of options and supportive team available for help all the time. Cheers More

Thanks Ben and Jason Ben has been working hard to help me get me into a Jeep for a while now and my financial situation wasn't helping matters. He never gave up and kept Ben has been working hard to help me get me into a Jeep for a while now and my financial situation wasn't helping matters. He never gave up and kept in contact with me on a regular basis. I went in to test drive a 2019 Jeep Cherokee Trailhawk (my preferred model) recently, and Ben was fairly confident he could get me into a Jeep that day. I was doubtful as it wasn't too long ago that the banks wanted a sizable amount of cash upfront before they would deal with me. While they couldn't get me into a brand new TrailHawk, Ben and Jason pulled it off and got me into a 2018 Cherokee Sport (no money down) and even gave me more for my trade in then it's current book value. They went the extra mile for me and I just wanted to write this review to thank them. Seriously, you can't go wrong relying on Ben and the Team at Northland Dodge. More

colean and chris were a pleasure to deal with thanks . Chris made me feel right at home.thanks again Chris!Wife was super impressed with the jeep.Thanks for the great deal bro.I'd recommend you to anybody. Chris made me feel right at home.thanks again Chris!Wife was super impressed with the jeep.Thanks for the great deal bro.I'd recommend you to anybody. More

Always friendly, helpful and patient! Great sales person to deal with, patient with my questions and diligent when it came to my wants and needs. Would recommend to other potential custome Great sales person to deal with, patient with my questions and diligent when it came to my wants and needs. Would recommend to other potential customers! More

Excellent Sales Service The day Chris became our sales rep, he told me he was going to turn our opinion around about Northland Dodge. 10 years ago, I walked off the Dodge The day Chris became our sales rep, he told me he was going to turn our opinion around about Northland Dodge. 10 years ago, I walked off the Dodge lot and said I would never be back. And after dealing with my new spouse's Dodge truck with repetitive warranty problems, keeping our business with Dodge was going to be tough for any sales person to do. Chris had an extremely hard job to do, and since we were frustrated customers due to past experience, we were not easy to work with. Not only that, but we were looking for very specific features in a truck, making it harder to find us the right one. Within 30minutes of being his clients, he already had us a great trade in value for our current truck and went to work trying to find us a new-to-us truck to meet our needs. Chris never gave up, regardless of how frustrated we were, and kept reassuring us he would find us the right truck. During our search, trucks would come up, but he never wasted our time by showing us anything that wasn't going to work. When we decided to look at new, Chris had us the PERFECT truck within an hour, meeting our needs and budget. We ended up purchasing a 2018 Ram 3500 Diesel, and couldn't be happier with it. He worked hard, running around the dealership, dealing with everything that needed to be done while we literally sat there drinking coffee. Chris changed our minds about Dodge Sales that day. He demonstrated true customer service and went above and beyond to make sure we got what we wanted. And at 730pm, well past closing, he handed us over our keys to our new truck. Thank you Chris! More

great experience, everyone was friendly and knowledgeable. I had know issues what so ever. it was quick and easy. Everything was as they said. I am pleased with the price and overall vehicle. I had know issues what so ever. it was quick and easy. Everything was as they said. I am pleased with the price and overall vehicle. More