Northland Chrysler Jeep Dodge

They have no idea what their staff is doing This would have been the 3rd vehicle in 5 years that we would have purchased from Northland Dodge Prince George BC. I put a $1,000.00 deposit down on This would have been the 3rd vehicle in 5 years that we would have purchased from Northland Dodge Prince George BC. I put a $1,000.00 deposit down on a truck Aug long weekend. By the end of Aug they could not provide a unit for me so I asked for my deposit back. No problem will have it returned right away. So for the next 3 weeks I phoned in every week to ask where the deposit was only to be told that it was sent in the mail, is what I was told repeatedly. Week 4 I ask for the General Manager who goes to look for my deposit only to find it is still sitting on someones desk???? So he says it will be in the mail tomorrow. Well guess what a week goes by and still no deposit. So I call him back last friday and he says give it until tuesday, well it is wednesday evening and still no deposit. So once again I call him back and now waiting for a reply. It is quite apparent that my concern is at the bottom of their list as they have far more important customers to look after . So why would I ever buy again from a company that is so big they treat customer concerns as a inconvenience to them. The staff apparently just tell you what ever they think you want to hear, just so they can get rid of you. A donkey could have carried the cheque from Prince George to Fort St John quicker Dave Irwin Fort ST John BC More

Excellent Professional treatment Will was wonderful to deal with. His professionalism and follow-up through all the stages of purchasing our new Journey was the best I have ever expe Will was wonderful to deal with. His professionalism and follow-up through all the stages of purchasing our new Journey was the best I have ever experienced. He made the entire process smooth. Ensuring that from financing, insurance and service everyone was ready to go. This limited our time required at the dealership and he made the entire process quick and easy. Ryan was also excellent to deal with in the financing department. We would definitely purchase our next vehicle from Will. We will also tell our friends to go see him at Northland. Thanks Will. More

Friendly Service Tina is a pleasure to deal with. She is honest and friendly. She takes the extra time to go above and beyond to deliver extraordinary service! Thank Tina is a pleasure to deal with. She is honest and friendly. She takes the extra time to go above and beyond to deliver extraordinary service! Thank you for the great service Tina!! More

friendly service I have worked with Tina in sales, service and now in the detail shop.She is always happy,helpful,reliable and always goes the extra mile whether its I have worked with Tina in sales, service and now in the detail shop.She is always happy,helpful,reliable and always goes the extra mile whether its giving me a vehicle to use or a ride wherever i need to go.She makes sure that the job done is done right.I will just add that if all business everywhere was done the way Tina does it life would be pretty easy. More

Knowledgeable, Helpful Staff, AND I love my new jeep! Very good experience with Northland. Emily was very helpful, answering all my questions, often after hours. She was very knowledgeable about the vehi Very good experience with Northland. Emily was very helpful, answering all my questions, often after hours. She was very knowledgeable about the vehicles, and made sure I had everything I needed, immediately. I would definitely recommend her (and the dealership) to anyone. More

Vinnies the man! Very helpful..goes the extra mile..5 stars all the way! I'm gonna recommend him to all my friends and family if they're looking for a great person to Very helpful..goes the extra mile..5 stars all the way! I'm gonna recommend him to all my friends and family if they're looking for a great person to deal with. More

THE WORST POSSIBLE SERVICE I brought my 2010 Ram 3500 into Corey on Friday, I could not get a hold of him until Saturday noon. When I did, he blamed my truck not being ready on I brought my 2010 Ram 3500 into Corey on Friday, I could not get a hold of him until Saturday noon. When I did, he blamed my truck not being ready on me... That aside, I expected my truck to be ready for the end of Saturday, two days should be enough to do anything... I did not receive my truck until 6:00 pm Tuesday. THE DODGE SERVICE CENTRE DISGUSTS ME! More

awesome I enjoyed my purchase due to the fact that no one pushed me into a vehicle i did not want. Scott understood what i was looking for and took the time I enjoyed my purchase due to the fact that no one pushed me into a vehicle i did not want. Scott understood what i was looking for and took the time to get me what i wanted in my price range More

I love my Jeep Thank you Jordan and the rest of the people I delt with at Northland Dodge Jeep, it has been awhile since I bought my jeep and I'm still so in love wi Thank you Jordan and the rest of the people I delt with at Northland Dodge Jeep, it has been awhile since I bought my jeep and I'm still so in love with it. Jordan did an amazing job getting me an awesome deal. Thank you so much again. More

good experince we bought a Dodge Journey from Northland dodge .Great experience .sales man was really friendly and well experienced. he gave up a good deal.we are re we bought a Dodge Journey from Northland dodge .Great experience .sales man was really friendly and well experienced. he gave up a good deal.we are really happy with our new vehicle . More