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Northgate Chevrolet Buick GMC Ltd

Edmonton, AB

4.4
606 Reviews
Serving Edmonton and Surrounding area for 50 years 1968-2018. Family owned and operated.
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13215 - 97 St NW

Edmonton, AB

T5E 4C7

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Showing 606 reviews

April 23, 2018

General Manager, Mike Lowe Hangs Up on Customers Disgraceful display of Customer Service by General Manager, Mike Lowe!! Owner should pay attention to who is representing his business! This general m More

by General Manager Drives Business Away!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Melin
May 08, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Hello, the vehicle in question is a 2002 model. There was a recall that GM issued and we completed the work in 2016. I understand that you feel the work we completed led to issues recently. We reviewed the work order and everything was completed to GM's standard, which is very high. Unfortunately, the vehicle is a 2002 and is out of warranty. Our dealer principle is trying to work on a solution for you. Hopefully we will be able to work things out :)

April 21, 2018

Completely Satisfied Customer Well I must admit I will definitely be a returning customer due to the fact that when I was looking for an SUV for me and my family, Bill Zukowsky kno More

by Scott And Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Zukowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis in the loans department
Apr 25, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the review! We take pride in customer service.

April 19, 2018

Awesome dealership to deal with very welcoming and no stress with pressure. Bought 5 trucks from Karen and Lisa, always had very professional experience would continue to buy and rec More

by Vince8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Welter
Apr 25, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the great review! We appreciate your continued business with Northgate!

April 17, 2018

amazing staff amazing customer service So long story short ford sucks and I was looking for a new car and asked for advice from family and friends when my friwnd Travis who works at Northga More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naz El Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Smyth can't remember everyone's name but I'd say I met most and was treated amazingly well , Candace Myers
Apr 25, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the review and congrats on your new Equinox!

April 16, 2018

Top notch The staff at Northgate chevrolet preowned department were great. Archie was very friendly and willing to negotiate a good deal for me. We were able to More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Congrats on your new Cruze! They are awesome vehicles!

April 12, 2018

Awesome First time buying a vehicle and was a really good experience. I was from out of town and they made it quick and easy. Like the inspections that they d More

by Mbobinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Di Pietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for choosing us! We appreciate you making the trip!

April 07, 2018

Nothing but the best Pete and his team went the extra mile and got me exactly what i was looking for at a great price. Customer service was fantastic and out of the 4 dea More

by Corey Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Jewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Smyth
Apr 11, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for the great review!

April 07, 2018

Easy to work with , friendly staff that got me what I wanted and didn't try to push unwanted stuff on me. Willing to work with me to get into my price range More

by Ronald11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Congrats on your purchase Ronald! Thanks for your business!

April 06, 2018

I had a wonderful experience shopping for a vehicle I had a great experience shopping at Northgate dealership. I was looking for a good used truck. Northgate has really nice premium used vehicles, I've More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie Doonanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Thanks for your continued business!! We always take care of our previous customers!

March 29, 2018

No pressure sales Nice not to be swarmed by sales people! They show you what's in your price range and don't try to up sell you. More

by Truckgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Robbins
Apr 05, 2018 -

Northgate Chevrolet Buick GMC Ltd responded

Here at Northgate, we do not believe in the "SWARM" tactics :)

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