North Bay Toyota

Great service from the Greeter to the shuttle driver and to the service desk! Arrived 10 minutes before appointment and they took my vehicle right away. All the things that they did for the service was expl to the service desk! Arrived 10 minutes before appointment and they took my vehicle right away. All the things that they did for the service was explained to me. There were no surprises. More

Had a great experience as always, This is my fifth Toyota purchase from Mike Stronach at North Bay Toyota. I am very pleased with my last purchase and the service received by the sta This is my fifth Toyota purchase from Mike Stronach at North Bay Toyota. I am very pleased with my last purchase and the service received by the staff. More

North bay Toyota has a customer for life, Mike is an absolute gem who goes above and beyond. I’ve been a “mopar or no car” guy for as long as I’ve been on 4 wheels. I’ll never deal with anyone else for absolute gem who goes above and beyond. I’ve been a “mopar or no car” guy for as long as I’ve been on 4 wheels. I’ll never deal with anyone else for vehicles and I’ll gladly stick to Toyota for life. More

Very pleased with the quick and friendly service. I appreciate the flexibility to book me in and the explanation of the service done. Great job. Thanks. Jk appreciate the flexibility to book me in and the explanation of the service done. Great job. Thanks. Jk More

Great service I continued to be impressed with the quality of service and friendliness of the service department. The work was performed in a timely manner and I w I continued to be impressed with the quality of service and friendliness of the service department. The work was performed in a timely manner and I was very pleased with the visit for servicing. More

Prompt, efficient service with a Sienna sliding door issue On June 16, 2020 we experienced a problem with drivers side sliding door on our 2011 Sienna which rendered the door inoperable. North Bay Toyota quic On June 16, 2020 we experienced a problem with drivers side sliding door on our 2011 Sienna which rendered the door inoperable. North Bay Toyota quickly worked with us to schedule service for the door realizing our daily family need for the vehicle and we were able to get the repair done in under 1 week's notice. Further to the repair itself, North Bay Toyota Service was able to recognize that the issue was covered under a sliding door improvement program offering by Toyota, and the issue was resolved free of charge, alleviating a tremendous financial burden on our family during these pandemic times, not to mention resolving the inherent safety issues with the inoperable door. Keep up the excellent work North Bay Toyota! More

Exellent experience! I really appreciated the services of Andrew Auger. He is a model of professionalism. He took time to serve me very well, without any pressure. I appr I really appreciated the services of Andrew Auger. He is a model of professionalism. He took time to serve me very well, without any pressure. I appreciated that Andrew was able to speak to me in French, it was easier for me. I have been very well welcome and the service was courteous and professional from all the staff. I really appreciated that you changed my brake discs at no cost, it is a mark of respect and honesty worthy of the reputation of Toyota. This is my fourth Toyota, I can say that with such a good service, it will certainly not be my last one. Thanks More

A seamless purchase made over the phone. Thank you to Brent Ogletree & Lori. I will definitely recommend you to our friends & family. Vehicle was immaculate, sales & admin fantastic to deal with. Brent Ogletree & Lori. I will definitely recommend you to our friends & family. Vehicle was immaculate, sales & admin fantastic to deal with. More

A small but serious problem solved very quickly When I called to say I had no headlights whatsoever I was given a service appointment within 24 hours. The next day I spent less than an hour at the When I called to say I had no headlights whatsoever I was given a service appointment within 24 hours. The next day I spent less than an hour at the dealership and left with my problem fully solved. More

Everything addressed All questions asked were answered. No sales pressure tactics. Willing to go the extra mile for the customer. Very pleasant and personable sales person All questions asked were answered. No sales pressure tactics. Willing to go the extra mile for the customer. Very pleasant and personable sales person. Invitation to call if any other concerns or questions. More