Niagara Chrysler Dodge Jeep

Fast service The fastest service ever. Everyone is so friendly and know what they are doing. No hidden costs. You only pay for what your car exactly needs. I would The fastest service ever. Everyone is so friendly and know what they are doing. No hidden costs. You only pay for what your car exactly needs. I would recommend that service. More

Horrible service I made an appointment to have my 5 year old car looked at. My car wouldn't start and I had just replaced the battery a month ago. I arranged to have i I made an appointment to have my 5 year old car looked at. My car wouldn't start and I had just replaced the battery a month ago. I arranged to have it towed in. I got a call from Shane telling me I was already and hour deep (labour) and that I needed a new $225 battery before anything could be done or looked at. I had already told him that when I made the appointment. I thought the whole purpose was to find out why my car was draining the battery! I asked if I could bring in a battery as I was already out the cost of a new one. No. I would have to have it towed off the lot and then brought back in. He could not have just put in a tester or spare that they use for this very thing and begun the inspection to see what was causing this in the first place? He became abrupt and rude and hung up on us when we said to put a hold on it so we could try to decide what to do. He actually told me that I would have to push my car out of the bay myself! Who tells an upset paying customer that she has to push her own car out of the bay?! He also told me in order to get my keys back I would have to pay $117 plus tax. I had already known I would. at no point did I ever say I wasn't paying my bill. He repeated that several times until I told him he has stated that enough and I fully understood. So the call cost the one hour of labour and nothing was looked at. I tried to arrange all of this from work and was in tears the better part of the day. He purposely told my family the keys weren't needed by the driver as the car wasn't responding to them at all. Well the driver did need the keys and I had to arrange another tow and a trip to drop off the keys. Shame on you, Shane. Your lack of customer service was disgusting. I will never go back and I hope this reviews points customers to the St. Catharines location. Your disrespectful demeanour was not necessary and I hope that you will think twice before you speak to paying customers in the future. Push my own vehicle out! Really? More

Amazing Service! Someone recently smashed the passenger window of my car and I desperately needed it replaced. Andrew saw me right away and got my window replaced soon Someone recently smashed the passenger window of my car and I desperately needed it replaced. Andrew saw me right away and got my window replaced sooner than any other place could. His service team did an amazing job and they even called me to tell me about how my car looked. I really appreciate everything this dealership has done for me. More

Adventures in Oil changing As a surprise for my husband, I called to schedule an oil change on his car. The person I spoke to was able to book me for that same morning..(hooray! As a surprise for my husband, I called to schedule an oil change on his car. The person I spoke to was able to book me for that same morning..(hooray!) I arrived and the car was only parked about 7 minutes before it was taken by one of the service technicians to get the job done. I relaxed and looked at a couple of vehicles with a very helpful salesman. Roughly 20 minutes after that, the car was ready to go. Even though they were quite busy, they got the job done quickly so I could be on my way. Thanks everyone!! More

Fantastic Customer Service Niagara Chrysler was fantastic to deal with, they made the whole car buying process so easy. I would recommend this dealer to my family and friends b Niagara Chrysler was fantastic to deal with, they made the whole car buying process so easy. I would recommend this dealer to my family and friends because that's exactly how they treat you! More

Ram and SRT We have bought quite a few rams here and we love our srt grand Cherokee that we got here too. Looking forward to a new ram soon and the lease end on t We have bought quite a few rams here and we love our srt grand Cherokee that we got here too. Looking forward to a new ram soon and the lease end on the grand Cherokee so we can get the trackhawk. Thanks again to Andrew and the staff for all the support. Happy New Years team. More

Only spot to buy a truck! Us and our family have been doing business for many years. We are happy to recommend this dealer to all of our friends and family. Thanks Us and our family have been doing business for many years. We are happy to recommend this dealer to all of our friends and family. Thanks More

Definitely #1 Chrysler Dodge Jeep in Niagara Peninsula! I've been involved with the auto industry in Niagara for over 50 years and Niagara Chrysler is number #1 you'll get personal and courteous service fro I've been involved with the auto industry in Niagara for over 50 years and Niagara Chrysler is number #1 you'll get personal and courteous service from management, sales, parts and service if you're looking for Chrysler Dodge or Jeep vehicle you definitely need to contact Niagara Chrysler. Thank you to Andrew Page and all the staff of Niagara Chrysler! More