NewRoads Chrysler Dodge Jeep

I am very happy with all aspects of this transaction They were able to provide the exact vehicle that I asked for at a price we were all comfortable with.It was delivered in perfect condition at the time They were able to provide the exact vehicle that I asked for at a price we were all comfortable with.It was delivered in perfect condition at the time promised. More

Mike Dempsey and team was the difference I had to single out Mike Dempsey in my title because he was a true difference maker for me. I test drove and considered every other competing truck f I had to single out Mike Dempsey in my title because he was a true difference maker for me. I test drove and considered every other competing truck from Ford, GMC etc. The gap between how good of an experience I had with Mike compared to the other sales reps is so big words cannot describe. None of the others were even close. Mike was honest, upfront, and steered me away from options that I initially wanted but he didn't think was worth it (compared to every other salesperson who seemed to do the opposite). He was completely fair with my trade in actually giving me more than I originally asked for (who does that??). He is a super easy going guy. We had a lot of laughs throughout the process and he made it thoroughly enjoyable buying a new truck. I don't want to forget the rest of the team. They made things happen that I wasn't sure could be done. A true team effort. Everyone actually seems to work together and help each other there so it's very refreshing. Overall, I had a great experience. I would highly recommend this dealership to anyone considering a new car and I highly recommend Mike to anyone who wants to deal with someone who will be upfront and honest with them throughout the process while enjoying the actual process of buying a new car/truck. More

Removing my review I a removing my review since I am not happy with further customer service. After my purchase, I was asked to help the salesperson by signing a second I a removing my review since I am not happy with further customer service. After my purchase, I was asked to help the salesperson by signing a second Bill of sale, just because they used the wrong format for the original bill of sale. Then, I was also asked to provide a review in this website. All this communication exchange was done by e-mail. I was happy to help. However, when I asked for help regarding the the tire sensors on my wheels, at the time I had to acquire winter tires, I never got a reply to my e-mails. More

Glad the salesman knew what he was doing. Thank goodness for Dale Dever. We wasted four hours a week ago Saturday making a deal on a used 2015 Journey that had everything we wanted except Nav. Thank goodness for Dale Dever. We wasted four hours a week ago Saturday making a deal on a used 2015 Journey that had everything we wanted except Nav. We were assured by the used car manager (Joe Ingoglia) that it was just a software install to provide it. We agreed to pay the difference to make the deal and were to pick it up the following Wednesday. After changing insurance and picking up a certified cheque we went to the dealership only to find out the Nav could not be installed in that radio. Mr. Dever did his best to help, but the used car manager refused to budge on changing the radio and said he would try to find another at the auction the following Tuesday. On the Saturday we went in to see Dale Dever and were able to make an acceptable deal on a new 2015 Journey with his help. Only to waste another three hours due to the new car manager not knowing how to use the new computer program or simple math to write up the deal. Finally with the help of the finance manager it was written, signed and we are very pleased with our new Journey R/T. If it had not been for Dale Dever we would have walked to another dealership. In short I give the dealership, the used car manager, the new car manager and the clean-up crew two stars. We would however give Mr. Dever five plus stars for his knowledge, helpfulness and honesty. He was a pleasure to deal with and we would highly recommend him and the 2015 Journey to all. More

Exceptional service A very professional and honest group of people to do business with.They've been accommodating and obliging. Lana is extremely efficient and pro active A very professional and honest group of people to do business with.They've been accommodating and obliging. Lana is extremely efficient and pro active. Joe has proved to be honourable and a man of his word! Highly recommended More

Patient and Easy to Deal With Brian took the time to answer all of our questions as we were potentially in the market for 2 Vehicles. As the option for the second became less like Brian took the time to answer all of our questions as we were potentially in the market for 2 Vehicles. As the option for the second became less likely because of a home purchase, he was very understanding and continued to support the purchase of one vehicle. I would highly recommend seeing Brian for any of your new car purchases. More

fantastic very friendly helpful experienced staff. very kowledgeable help me find the right car i was looking for. very good prices and let me test drive a ve very friendly helpful experienced staff. very kowledgeable help me find the right car i was looking for. very good prices and let me test drive a veriety of cars before i made the perfect choice. More

Easy and hassle free! We had a wonderful experience at this dealership. Michael Dempsey and Brian Patrick were very helpful in finding us a vehicle that fit our needs We had a wonderful experience at this dealership. Michael Dempsey and Brian Patrick were very helpful in finding us a vehicle that fit our needs and our budget. More

Best Vehicle Purchase Experience Ever We came in to this dealership as a couple looking for a new Ram 1500 for my husband, and were introduced to Rob. After listening to both my husband's We came in to this dealership as a couple looking for a new Ram 1500 for my husband, and were introduced to Rob. After listening to both my husband's wants and my wish to stay within a certain price point, Rob gave us honest and helpful advise and helped my husband to find his perfect Ram 1500. Not only is my husband very happy with his new truck, I am thrilled that it actually come in better than anticipated, budget wise! (no unpleasant surprises like we've previously experienced through the years on new vehicle purchases!) Rob patiently answered my many questions, updated us each step of the way and came through in good time with everything promised. Thanks, Rob, for the most pleasant and hassle free vehicle purchase experience that we've had! We will confidently recommend you to anyone looking for a new vehicle. More

Wonderful Experience! Great dealership. The staff was extremely helpful during the purchase of our new Jeep Cherokee. We worked with Rob Valeri and he assisted us in findin Great dealership. The staff was extremely helpful during the purchase of our new Jeep Cherokee. We worked with Rob Valeri and he assisted us in finding the perfect car that met our needs. He was extremely knowledgeable. It was a pleasure working with him - I highly recommend him when you are looking for a vehicle perfect for you. More