NewRoads Chrysler Dodge Jeep
Newmarket, ON
Filter Reviews by Keyword
By Type
683 Reviews of NewRoads Chrysler Dodge Jeep
Too slow If a customer makes an appointment honour the time. Getting a new let cut and programmed should only take a max time of 15 min. Already waited an hou If a customer makes an appointment honour the time. Getting a new let cut and programmed should only take a max time of 15 min. Already waited an hour. Staff seem to have plenty of time getting themselves a coffee and using the lunch truck on time. Never coming back here again. No respect for customer time. More
Worst service EVER. I dropped my vehicle off at 10:30 for an appointment to have my snow tires put on. I was apparently paged at 11:19 because it was ready. I was either I dropped my vehicle off at 10:30 for an appointment to have my snow tires put on. I was apparently paged at 11:19 because it was ready. I was either in the washroom or outside looking at new cars because I missed the page. Sat until 1:05 and then decided to ask. Paged only once. I had been pacing back and forth in front of the service desk. NOTHING SAID. NO ONE ASKED ME IFI NEEDED HELP AND NEVER PAGED AGAIN. I don't like to bother people when they are busy so I didn't ask. If there is a next time with this place I will ask every 30 minutes. More
Michael earned our business Michael earned and kept our business even with hurdles encountered while searching for our vehicle. Michael has perfected step one in having my family Michael earned and kept our business even with hurdles encountered while searching for our vehicle. Michael has perfected step one in having my family as life time customers. More
Best Car Buying Experience Ever! Would like to let everyone know, if you are looking for a used vehicle Newroads Chrysler in Newmarket is the place to go. Our salesperson, Mike Grego Would like to let everyone know, if you are looking for a used vehicle Newroads Chrysler in Newmarket is the place to go. Our salesperson, Mike Gregor, has gone above and beyond the call of duty. Everything he said he would do, he has done and more. Mike showed total professionalism during the entire process. He always got back to us whenever we phoned, even before actually purchasing the vehicle. Mike was upfront with the repaired required for safety and even did more than what was required. Even after 2 weeks after we had the vehicle home and we found another repair that needed attention. There was no arguement or passing the buck. . It was taken care of immediately and without hesitation. We are so impressed with this vehicle buying experience that we are tell all of our friends and relatives if they need a vehicle visit Mike Gregor at Newraoads Chrysler. Thanks again Mike. John and Hiloni More
Fantastic experience with fantastic people After shopping around for a used vehicle, my husband and I had come into contact with a few shady characters in the biz. Thankfully, after discovering After shopping around for a used vehicle, my husband and I had come into contact with a few shady characters in the biz. Thankfully, after discovering New Roads, we came to realize that the used car experience didn't have to be such a frustrating one. My family was put in touch with two awesome employees, Andrei and Rick, who helped us get exactly what we wanted in a vehicle, and in customer service. These gentlemen were very communicative, positive, and immensely helpful during a stressful time for our family. We greatly appreciate all the help and support that the staff at New Roads provided us, and LOVE that they got us exactly what we were looking for! Thank you! More
Happy Customer Thank you Dale. You are a true professional. And a big thanks to Debbie for pulling it all together in a very timely manner. Sincerely, Happy Cust Thank you Dale. You are a true professional. And a big thanks to Debbie for pulling it all together in a very timely manner. Sincerely, Happy Customer More
Made a 1pm appt 2 pm my car is still outside Recently I made a 1 pm apointment to have a noise problem checked in my Chrysler. Your company called yesterday to confirm I would be bringing the car Recently I made a 1 pm apointment to have a noise problem checked in my Chrysler. Your company called yesterday to confirm I would be bringing the car in at 1 pm today. I arrived before 1 pm and checked in. I waited until 1:45 pm and then asked at the desk if they were going to see me. The service lady said my car was next to go. At 2 pm I asked why it still was not in since it was next, her answer was "I said it was next not that it was going in right away". She offered me a ride home but I had explained to her I would like to be in the car when they test drive it . I then asked her why I made a 1 pm but had to wait over an hour she said the appt was to see her at 1 pm not for the car to be inspected. I cancelled the appointment. More
Great experience Probably the best service I have received at a dealership within my experience. Very straightforward and extremely quick. My car had broke down I ne Probably the best service I have received at a dealership within my experience. Very straightforward and extremely quick. My car had broke down I needed something fast. I got exactly what I wanted for a good price and I was driving again in 3 days. Highly recommend. More
Happy New Jeep Renegade Owner Although I had to wait a little longer for my new order Jeep Renegade, Brian was sympathetic and did what was necessary to make the deal a satisfying Although I had to wait a little longer for my new order Jeep Renegade, Brian was sympathetic and did what was necessary to make the deal a satisfying one. I drove away a very happy person in the exact vehicle that I wanted plus an added bonus. Thanks Brian and thanks New Roads Chrysler Dodge Jeep! More
Fantastic Service` I went in to purchase a dodge caravan and the rep Brian Coneybeare was able to find exactly what my family and I needed, he actually listens vs speaki I went in to purchase a dodge caravan and the rep Brian Coneybeare was able to find exactly what my family and I needed, he actually listens vs speaking to much, as a Director of Sales I appreciated working with Brian and will do so in the future Brian is also very knowledgeable on the product & services they have to offer More