NewRoads Chrysler Dodge Jeep

Safety check means nothing I bought a used Jeep Cherokee from this dealer hoping they would do the basic safet checks when the sign of the safety, but alas in 4 months , I had t I bought a used Jeep Cherokee from this dealer hoping they would do the basic safet checks when the sign of the safety, but alas in 4 months , I had to replace my front windshield as the visibility was bad when sun was full due to sand specs, the engine oil box was totally rusted from below and now the steering knuckle has been told by dealership to replace all in 4 months, this would be another $1800. I would have rather bouts from a small garage and would got a safer vehicle. When I spoke to Darius from sales he seems very non cooperative, would strongly recommend against using this dealership More

Great Dealership very friendly I recently purchased a new vehicle and had a great experience. Very friendly staff and sales people. I only wish they would have had more info on warr I recently purchased a new vehicle and had a great experience. Very friendly staff and sales people. I only wish they would have had more info on warranty and what all is involved. Also I paid as new for my vehicle and it came with over 200 km on it . All in all I love my journey though. More

Great service Mike Gregor made my exsperancs worry free. I am very happy with my new wheels. Mike was professional and treated me very well. I would recommend Mike. Mike Gregor made my exsperancs worry free. I am very happy with my new wheels. Mike was professional and treated me very well. I would recommend Mike. I am very satisfied More

Should be a 10 rating!!! I have been coming to New Roads for my service on my 2015 Ram since it was new. My Service Advisor Jill is knowledgeable, extremely helpful, and has a I have been coming to New Roads for my service on my 2015 Ram since it was new. My Service Advisor Jill is knowledgeable, extremely helpful, and has a great sense of humor, which we ALL need in life these days. Jill is a great listener which is the key ingredient when dealing with the public. Also just as important is the follow-up.... I always know I will get the call back from Jill! Jill, you are no doubt a True Professional !!! Thank-You! More

Extremely helpful Darius Zahedi was extremely helpful, knowledgeable and went above and beyond to make a deal we both could be satisfied with. It was a pleasure working Darius Zahedi was extremely helpful, knowledgeable and went above and beyond to make a deal we both could be satisfied with. It was a pleasure working with him. I would refer anyone to seek his assistance if in the market for a new vehicle. More

Excellent - extremely knowledge Great service - took the time to explain the systems and show how the trucked worked. Made sure it was the correct vehicle to pull a trailer Great service - took the time to explain the systems and show how the trucked worked. Made sure it was the correct vehicle to pull a trailer More

Came in to have winter tires installed I dealt with a very friendly and informative service advisor who kept me well informed of how long it would take. Her name is Jill I dealt with a very friendly and informative service advisor who kept me well informed of how long it would take. Her name is Jill More

Painful experiences I had a break controller install early this year which it was under quoted and i was considerate enough to split their cost, in the process the muf I had a break controller install early this year which it was under quoted and i was considerate enough to split their cost, in the process the muffler heat shield and power mirror's controller got damaged . Apparently warranty wont cover the heat shield which Rob Pickens (service manager ) ensured it was rusted right through on my 2015 jeep wrangle unlimited with 34 thousand kilometers . Which by the way 3 years ago when I ordered this jeep with all my desired option tan leather seats , tow packages etc ... they ordered me the wrong vehicle (only 2 door ) , so that can tell you what kind of place this is , name changed most of the staff still the same . So going back to my brake controller issue I tried to contact Rob Pickens to make it right but I only got that he must of gone home or busy with another costumer , then the receptionist confirmed he was busy and will call back STILL WAITING . Never had any issues with service at other Chrysler dealers. McIver now New Roads has the worst service and they dont care. Totally not worth the money. More

The service dept.& staff are very couteous and knowledable! I would recommend this dealership 100%. Not only have I purchased my current vehicle from this dealership but also would recommend the service dept. I would recommend this dealership 100%. Not only have I purchased my current vehicle from this dealership but also would recommend the service dept. as well. They go out of their way to ensure the issues are looked at and fixed to your satisfaction and are all extremely professional. More

Satisfying, hassle-free sale I really appreciated the effort from the sales and financing staff (Alan the Mike) who put me into a beautiful, like-new vehicle. I'd advise this dea I really appreciated the effort from the sales and financing staff (Alan the Mike) who put me into a beautiful, like-new vehicle. I'd advise this dealership to anyone! Wonderful experience! More