Nanaimo Mitsubishi

Fast quality service Amazing service, came in and the team went straight to work. I'm a returning customer and they literally had me in and out within 45 minutes into a ne Amazing service, came in and the team went straight to work. I'm a returning customer and they literally had me in and out within 45 minutes into a new vehicle ! I couldn't believe how easy and fast it went ! Great work ! More

Seems like a Scam I bought a 2015 RVR almost 2 years ago then just the other day I received a call from a salesman, Kam, about a trade in. He said he’d call me back aft I bought a 2015 RVR almost 2 years ago then just the other day I received a call from a salesman, Kam, about a trade in. He said he’d call me back after I gave him some info on what I wanted. However, he never did. I had to contact him. He then requested, by text, some specifics on the car and some personal in. I requested he call from a business phone to get the remaining info. He never did. I texted him saying this seems like a scam. He responded he’d get the owner to call me. Well needless to say this never happened. Hmmm. Seems like a scam or just crappy salesmen. Wouldn’t recommend Kam ever or this dealership. Lost a customer. More

Stellar! I bought my Lancer in November. I love my car. Zero problems, prompt service when I needed winter tires. Oil changed for free as committed and now thi I bought my Lancer in November. I love my car. Zero problems, prompt service when I needed winter tires. Oil changed for free as committed and now this week a follow up call ensuring I am still happy with my purchase. I am! Should I want to exchange cars in the future I am and will continue to be loyal to Mitsubishi as I know I have been taken care of and that staff have gone above and beyond. Justin, Harmon, Alen, Joel, Ryan and Victor have all been supportive, honest and personable. Top notch team 😊 More

Melissa Jg When I stepped into Mitsubishi looking to access a promotion, I wasn't expecting to walk away with a brand new car, and to become part of a dealership When I stepped into Mitsubishi looking to access a promotion, I wasn't expecting to walk away with a brand new car, and to become part of a dealership that sincerely believes in and lives the motto "we treat you like family!" The customer care was sincere, honest and I left a financial savings that would directly impact me and my children for the next few years to come. Thai and Hermon you were both amazing treating me and my daughter with the highest of respect which will not go unnoticed and I will loudly praise you both and Mitsubishi when I know friends or family are ready to car shop. Together you granted Christmas wishes and renewed new resolutions in my little family Kleco, Huychqa <3 More

This dealership treats their customers like gold. I can't say enough about the way I have been treated at this dealership. Everyone there is so helpful and considerate that I couldn't imagine purchas I can't say enough about the way I have been treated at this dealership. Everyone there is so helpful and considerate that I couldn't imagine purchasing a vehicle anywhere else. After I purchased a Dodge Journey from them they were so helpful when I had a problem with it. They had it fixed , no charge and I was on my way.. Thanks so much everyone! More

Worth The Drive Worth the drive from Victoria to deal with these guys saved nearly 3000 dollars compared to the Victoria Mitsubishi store. They seem to be busier and Worth the drive from Victoria to deal with these guys saved nearly 3000 dollars compared to the Victoria Mitsubishi store. They seem to be busier and more willing to work with the customers budget as oppose to just saying no More

Grade A customer service Came into the dealership Shopping around for an SUV spoke with the sales manger Bruce 25 minutes after they closed he offered me an overnight test dri Came into the dealership Shopping around for an SUV spoke with the sales manger Bruce 25 minutes after they closed he offered me an overnight test drive in the vehicle and stayed additional 1 hour after closing to ensure my phone was set to the car and I understood how everything worked. If you are looking for grade A service don't hesitate to stop here. More

SoOoOoOoOo happy!! :D I honestly couldn't be happier with my brand new Mitsubishi Lancer... the whole team at Nanaimo Mitsubishi is so amazing, everyone was so helpful and I honestly couldn't be happier with my brand new Mitsubishi Lancer... the whole team at Nanaimo Mitsubishi is so amazing, everyone was so helpful and down to earth. They helped me get out of a vehicle I didn't love at all into my dream car!!! I will 100% be recommending people here, they know what their doing and have access to 14 other dealerships as well! If they can't help you no one can :D Thanks again guys!! More

The Perfect Buying Experience :) Such a great place to get a used car for a really good price. Also Raymond is such a good guy, helps you out and makes you feel special and try's his Such a great place to get a used car for a really good price. Also Raymond is such a good guy, helps you out and makes you feel special and try's his best with everything. Would recommend as they go above and beyond! More

Rude scammers After being talked down to and mislead, i apologized for obviously wasting their time. Went to shake the sales managers hand and he stood there and st After being talked down to and mislead, i apologized for obviously wasting their time. Went to shake the sales managers hand and he stood there and stared at me. I then left the dealership. I may have new credit but to attempt to swindle me into a a vehicle i dont want at a ridiculous interest rate is shameful. I strongly do not recommend going to this dealership More