Nanaimo Mitsubishi

Great dealership! Nice folks to deal with. Would’ve given 5 stars but we never did receive an oft requested cash price breakdown despite multiple assurances from both Nice folks to deal with. Would’ve given 5 stars but we never did receive an oft requested cash price breakdown despite multiple assurances from both the internet sales and finance departments that it would be provided before taking delivery. The yet to be explained difference between the internet all in cash “build your own” MRSP price and the total on the bill of sale was substantial. Some mumbo-jumbo about a current discrepancy (dispute?) between the Mitsubishi Canada website build a price and the dealership price calculation process that is currently being addressed. We purchased a new vehicle from this dealership in the fall of 2022. At that time we experienced alignment between the “all in” cash price internet MRSP and the dealer, provided before taking delivery, “all in” cash itemized invoice price. Overall, despite the current lack of pricing transparency, we are happy with our second new car purchase from this dealership. More

I was very pleased with my service. My service desk person was very personable and explained everything to me and was very helpful in recommending an ICBC repair shop. Someone rear-en My service desk person was very personable and explained everything to me and was very helpful in recommending an ICBC repair shop. Someone rear-ended me while I was pulled over to let an ambulance go by. More

I was very please, they were very accommodating and answers any questions I had anytime if the day. answers any questions I had anytime if the day. More

Great friendly service, they seem to go that extra mile to make the customer get what they are looking for. to make the customer get what they are looking for. More

Amazing service and gave me the best deal on my new car! Highly recommend them! Highly recommend them! More

When you head on down to VI Drives You’re bound to love the sales guys If you feel you’ve been looking for way too long Then go and see Kurtis Wong A massive selection to transport your crew love the sales guys If you feel you’ve been looking for way too long Then go and see Kurtis Wong A massive selection to transport your crew They’ll help you by handpicking just a few Then you’ll take it on little rip When you love it, next; it’s ownership Honesty, their best policy The whole team is as nice as can be. From the beginning to the end In them you will have a friend Helping others makes them feel fine They truly are so genuine My Outlander is so perfect for me And I left their lot feeling pure glee. More

A pleasure to deal with the service department. They were timely, courteous and efficient. They also helped with a phone issue. Nothing too much trouble. Thanks They were timely, courteous and efficient. They also helped with a phone issue. Nothing too much trouble. Thanks More

Very courteous and prompt service! except the issue with paperwork not being sent and supervisor not calling back. except the issue with paperwork not being sent and supervisor not calling back. More

Extremely helpful and accommodating, giving me a ride both ways. They are awesome to deal with and super nice. Thanks guys!! both ways. They are awesome to deal with and super nice. Thanks guys!! More

I wish I bought an outlander off Devon rather than the Kona. Devon was very knowledgeable Kona. Devon was very knowledgeable More