Nanaimo Honda Cars

Generally high marks for this dealership - would be higher yet if my initial contact of needing a drive shaft replacement (on account of a recall) had been followed up: At the first time of inquiry, I higher yet if my initial contact of needing a drive shaft replacement (on account of a recall) had been followed up: At the first time of inquiry, I was told that the part was unavailable and I had asked to be informed when it would become available again. Several months later, I received another recall notice from Honda in the mail (highest marks for Honda for that follow up) and then contacted the dealership again with an additional issue to be taken care of. Can't comment yet on the quality of work as I just picked up my car today nor on the price as I have nothing to compare it to regarding the particular additional issue. I was given a fairly accurate estimate - a very welcome fact. More

Very pleased with the service received. We were able to get an appointment when we wanted it. Personnel were all pleasant regardless of their temporary location due to renovations. get an appointment when we wanted it. Personnel were all pleasant regardless of their temporary location due to renovations. More

Thorough and informative. They inspected my vehicle and pointed out potential issues with no pressure to accept their immediate service. Conducted a professional service. pointed out potential issues with no pressure to accept their immediate service. Conducted a professional service. More

They were prompt in returning my questions and efficient in going over my contract. Friendly and easy to develop a rapport with staff. in going over my contract. Friendly and easy to develop a rapport with staff. More

As usual, Nanaimo Honda provided excellent service. All staff are professional and friendly. Highly recommend this dealership. staff are professional and friendly. Highly recommend this dealership. More

Nanaimo Honda makes it so easy to take my car in for servicing! High standard of service as soon as you are through the door! servicing! High standard of service as soon as you are through the door! More

Service team took the time to listen and are currently tracking down a “noise” that occurs after you engage the clutch and let out the pedal in first gear. Service manager rode with me until we were able tracking down a “noise” that occurs after you engage the clutch and let out the pedal in first gear. Service manager rode with me until we were able to repeat the noise. Also a shout out to Todd for not charging us a half hour diagnostic time. More

Always great service at Nanaimo Honda, that is why I have been getting all of my vehicle service taken care of there for over 20 years. Personable, professional & honest. been getting all of my vehicle service taken care of there for over 20 years. Personable, professional & honest. More

Friendly; good service; no complaints! Friendly; good service; no complaints! Friendly; good service; no complaints! service; no complaints! Friendly; good service; no complaints! More

Everyone who we have interacted with at the dealership has been friendly, courteous and efficient has been friendly, courteous and efficient More