Myers Kanata Nissan

3 interactions with this dealership and 3 bad experiences. 1st interaction - It took 3 weeks for them to replace a battery in a vehicle that had been purchased less than 3 weeks prior... They b experiences. 1st interaction - It took 3 weeks for them to replace a battery in a vehicle that had been purchased less than 3 weeks prior... They blamed their phone system on the issues as to why they didn't call back. 2nd interaction was for an evaluation on a bad sensor. Appointment was at 10AM, at 11:40AM, I had to inquire as to why my vehicle hadn't been looked at yet. It was another hour before i had any kind of response. Took weeks for the sensor to come in. 3rd interaction was to replace the sensor. Appointment at 8AM, job was supposed to be 3 hours. Called at 2pm and they told me due to problems it would be 5:30PM. They provided a borrow car - after a fight to get this issue fixed. Now, it will be 6 days before I get my vehicle back for a 3 hour job.... Their counter staff lie, and are not helpful. They're service manager didn't seem to have much care for the customer, and the manager(Jason) got involved, got me a loaner, but not much else.... They don't care as long as they're taking your money... Check out the staffing reviews for this place, that speaks volumes. DON'T BUY FORM HERE OR EXPECT DECENT SERVICE. More

The best experiences and price ij the city compared to other Nissan dealerships. Even if you plan to service closer to home don't rule out buying from Kanata. I bought a Pathfinder and have to say Nei other Nissan dealerships. Even if you plan to service closer to home don't rule out buying from Kanata. I bought a Pathfinder and have to say Neil and Chris made it so easy for me to make a decision when it came to price. Nick was an amazing sales rep that accommodate me every step of the way. More