Murray Hyundai White Rock

Jesse was great!!1 I called in in a panic because my breaks seized 2 days before Christmas and lucked out when I got Jesse. He told me to come in right away and that he I called in in a panic because my breaks seized 2 days before Christmas and lucked out when I got Jesse. He told me to come in right away and that he would have it looked at and that we would get it sorted out. Within a couple of hours they had determined the issue and called me back with a plan that included a vehicle that I could use for the week (with it being Christmas, this was really important). When my car was done, Jesse called me in again, went through everything with me and helped me switch everything over from the loaned car to my car. He really went above and beyond and even helped me put on my new wiper blades in the pouring rain. The cost he quoted me was exactly the same as what I paid and I appreciated that there were no 'extra' costs attached at the end. I would highly recommend the service at Hyundai!! More

Excellent customer service These people know about the value of customer service. They listen and they care. They will do their best to give you the best possible experience. These people know about the value of customer service. They listen and they care. They will do their best to give you the best possible experience. More

Good work! Cannot rate price because this was recall work. Otherwise, all other aspects of the work were positive. On time, courteous service. And a clean vehic Cannot rate price because this was recall work. Otherwise, all other aspects of the work were positive. On time, courteous service. And a clean vehicle at the end! More

Warranty Work Recently took my Santa Fe in for some warranty work. Prior to the work being done Lucas checked with my extended warranty service provider regarding c Recently took my Santa Fe in for some warranty work. Prior to the work being done Lucas checked with my extended warranty service provider regarding coverage and submitted the required documentation. Lucas and Danny ensured the work was done and vehicle secure while I was out of town. And Charlie was instrumental on the return of my vehicle upon my return. More

Efficient timely friendly service I was received at time of appointment. My work order was processed quickly. The work was completed as promised. The vehicle was also washed and vacu I was received at time of appointment. My work order was processed quickly. The work was completed as promised. The vehicle was also washed and vacuumed free of charge More

Great Service I came in without an appointment on a very busy day with a nail in my tire and they squeezed me in and fixes the tire for me I came in without an appointment on a very busy day with a nail in my tire and they squeezed me in and fixes the tire for me More

Excellent Jessie explained the service the details of the service well. He is polite, professional and efficient, the service was completed promptly and my ca Jessie explained the service the details of the service well. He is polite, professional and efficient, the service was completed promptly and my car was washed and cleaned thoroughly. More

Love my Santa Fe I had the pleasure of having Andres as my salesman. He is very knowledgeable on the Hyundai vehicles and was able to answer all my questions during th I had the pleasure of having Andres as my salesman. He is very knowledgeable on the Hyundai vehicles and was able to answer all my questions during the test drive as well as after my purchase. Andrew, one of the managers, made a great deal with me and I walked away very happy with my new vehicle as well as my experience at White Rock Hyundai. Carly was also a great source of information with the extended warranty. They all listened to what I was looking for and she was able to customize a warranty that worked for me. More

48K Service Lucas thoroughly explained what work was to be done and provided optional choices when asked. The service was done on schedule. I was offered rides to Lucas thoroughly explained what work was to be done and provided optional choices when asked. The service was done on schedule. I was offered rides to home and back. More

Oil Change, New Engine The oil change process was fine, however within in a month my Tucson required a new engine. Vehicle had been purchased (used) 5 months earlier, with l The oil change process was fine, however within in a month my Tucson required a new engine. Vehicle had been purchased (used) 5 months earlier, with low kilometers from this dealership. Extremely disappointed that Hyundai did not live up to its reputation of building quality vehicles, especially after I researched the brand. Also wonder why the engine issues weren't discovered during the oil change, one month earlier. More