Motor City Chrysler

Rude person as the service center This person is an arrogant ,no patience to explain the job if you don't understand at the firts time e get mad and don't want to explain again This person is an arrogant ,no patience to explain the job if you don't understand at the firts time e get mad and don't want to explain again More

Amazing first time experience! Jarrod was an amazing help with purchasing my brand new 2019 Jeep Compass. Did everything he could to make sure I’d leave the dealership not only happ Jarrod was an amazing help with purchasing my brand new 2019 Jeep Compass. Did everything he could to make sure I’d leave the dealership not only happy but with exactly what I wanted and more. My first experience at Motor City Chrysler will definitely not be my last- they have a lifetime customer now! More

Excellent service! Brought my vehicle in after engine light went on. Service advisor, Danielle kept me informed of progress all the time. Very friendly and outgoing sta Brought my vehicle in after engine light went on. Service advisor, Danielle kept me informed of progress all the time. Very friendly and outgoing staff!! Highly recommend!! More

Wayne ST Louis Very helpful and great prices , wayne was to the point with all the questions I had . As a Chrysler employee we expect certain types of service from o Very helpful and great prices , wayne was to the point with all the questions I had . As a Chrysler employee we expect certain types of service from our dealers, Wayne and motor city Chrysler surpassed all my expectations More

Worst Dealership I’ve EVER purchased from We recently purchased a vehicle and were given the amount after taxes ect. via text. Noticed after purchase that there was a slight discrepancy in pri We recently purchased a vehicle and were given the amount after taxes ect. via text. Noticed after purchase that there was a slight discrepancy in price. When I went over the paperwork I noticed they charged us $105 for gas! Funny.... The car was full when we took it for a test drive a couple days before. Also asked if we could have a remote start installed as we were spending $24,000 on a vehicle and it did not have one. When I drove off in the car, I noticed that it was very old and had a large piece missing off the back. When we tried to use it for the first time ( in the freezing cold with our newborn daughter) we quickly realized it didn’t even work! We also have to manually unlock the drivers side door as key won’t lock or unlock the vehicle either. The list goes on and on with the horrible experience we received through this dealership. Ultimate car buying experience? I think not Motor City Chrysler! More

Excellent overall customer experience Always a great experience at Motor City Chrysler. Friendly and trustworthy staff. They make the entire customer experience easy, from picking out the Always a great experience at Motor City Chrysler. Friendly and trustworthy staff. They make the entire customer experience easy, from picking out the vehicle, the financing, and maintenance. I've been dealing with Rick McKinney for years and I always leave as a happy customer. We needed a second vehicle and Rick always takes the time to find the best vehicle to suit our needs. Thanks again, Rick! More

Very unpleased with the service Had rear window replaced of my chrysler 200s. When i hot home and opened the trunk, i was shocked to find glass shattered all over. They not even both Had rear window replaced of my chrysler 200s. When i hot home and opened the trunk, i was shocked to find glass shattered all over. They not even bothered to clean mess when they were done with it. Very unproffesional. Also had similar issues before. More

Warranty work on shocks Wait 2 weeks and finally get an appointment after the wrong parts are ordered. 8:15am today drop off truck. don’t get vehicle back till 5pm. Hear nois Wait 2 weeks and finally get an appointment after the wrong parts are ordered. 8:15am today drop off truck. don’t get vehicle back till 5pm. Hear noise I shouldnt😠 have to wait to go back and deal with a new issue. Not to mention when I recieved my vehicle after the four recalls I get home to find out my hood is not fully shut. I’m not happy with the lack of care and the lack of phone answering by the service department. A simple call for more time is better than wasting an entire day when you vehicle is first on the list for a week in advance for an appointment. Also failed to recieve paperwork for what work was completed on the truck. More

Great Salesman Jarrod is very knowledgable about the vehicles in the lot and will take care of you. whatever your price ranges is he will point you in the right d Jarrod is very knowledgable about the vehicles in the lot and will take care of you. whatever your price ranges is he will point you in the right direction !! very caring man this is my second vehicle buying from him and will recommend him to all my friends! I’ll never buy a vehicle from anyone else but him !!! More

Great experience. Dealing with Chantal was great. She listened to our requests and found the perfect vehicle for us. We were very satisfied with the service we received Dealing with Chantal was great. She listened to our requests and found the perfect vehicle for us. We were very satisfied with the service we received. More