Motor City Chrysler

Poor customer service Arrogant service manager. Untrustworthy. Asked to be notified of anything not covered under warranty. They responded with a $2500 bill. Not wil Arrogant service manager. Untrustworthy. Asked to be notified of anything not covered under warranty. They responded with a $2500 bill. Not willing to work with customers. Very disappointing. More

Good experience Motor city chrysler Thanks Michael and Motor city chrysler, got my 5th Grand Caravan. Good service and patient with me, answered all my question. Very happy, will be back Thanks Michael and Motor city chrysler, got my 5th Grand Caravan. Good service and patient with me, answered all my question. Very happy, will be back for another one! More

excellent Jarrod Funkenhauser was a very experienced, observant, dedicated gentleman and he knows how to keep a customer happy,,,..Handled our entire session w Jarrod Funkenhauser was a very experienced, observant, dedicated gentleman and he knows how to keep a customer happy,,,..Handled our entire session with ease and accuracy...Motor City should be proud to have him on staff... More

A Great Experience I had a great experience dealing with Wayne Rogers and Bill Matchett at Motor City Chrysler. Wayne provides service that goes above and beyond to make I had a great experience dealing with Wayne Rogers and Bill Matchett at Motor City Chrysler. Wayne provides service that goes above and beyond to make you feel comfortable and confident in your purchase from him. He is very knowledgable, friendly and honest. I have purchased my last three vehicles from him and will no doubt be back when I'm ready to buy my next one. Thanks again Wayne! Sincerely, Cathy Quinn-Boroski More

Happy I was very satisfied with the help and service when I purchased my new ram 1500. It was delivered on time and ready to go. The dealer helped going ove I was very satisfied with the help and service when I purchased my new ram 1500. It was delivered on time and ready to go. The dealer helped going over the truck and everything it had to offer. I would and will recommend this dealership to others. More

Excellent We have been dealing with Motor City for a little over three years and five vechilces later. I would highly recommend this dealership, because they go We have been dealing with Motor City for a little over three years and five vechilces later. I would highly recommend this dealership, because they go above and beyond just the sale of vechile. We dealt with Jeff and it was a great, it didn't matter what time of day it was or even if Jeff wasn't even working he would answer the phone and help solve the issue. I would also like to mention that the new car sales manager (Ron)he makes sure that every customer also has an excellent experience, before,during,And after each sale. I would highly recommend the Motor City dealership to anybody. More

Very helpful Michael CHEN is a very experienced salesman, he gave me a lot of suggestions about how to select a right car. I will introduce him to my friends who w Michael CHEN is a very experienced salesman, he gave me a lot of suggestions about how to select a right car. I will introduce him to my friends who want to buy a car. More

Great customer service Mike is very respectful and professional. He is always patiently walking me thru all options that might suit my need and not pushy at all. This is wha Mike is very respectful and professional. He is always patiently walking me thru all options that might suit my need and not pushy at all. This is what I appreciate the most and which definately differentiates him from other reps. He also followed up with me after my purchase to ensure I got what I need. Geat experience dealing with him in general and will come back bringiing more friends. More

Flood damaged vehicle My 2016 Jeep Cherokee suffered extensive water damage from the strom on August 29, 2017. Since August 30, 2017 I've been dealing with Kim Prosser. S My 2016 Jeep Cherokee suffered extensive water damage from the strom on August 29, 2017. Since August 30, 2017 I've been dealing with Kim Prosser. She has been nothing but helpfulu thoughout this stressful time. She is friendly, efficient, retuns phone calls in a timely manner and overall an excellent service advisor More

Awesome Service! I had dropped my Grand Cherokee off at Motor City to have a missing piece under my wheel well replaced. Kim was very helpful and had my vehicle finish I had dropped my Grand Cherokee off at Motor City to have a missing piece under my wheel well replaced. Kim was very helpful and had my vehicle finished in a timely manner. I couldn't have been happier. I would definitely recommend this service department to others. More