Motor City Chrysler

Poor customer service. My jeep was to be serviced and ended up breaking down on the road. I called the sales Manager Erik Belanger. Not only was he condescending. I do not My jeep was to be serviced and ended up breaking down on the road. I called the sales Manager Erik Belanger. Not only was he condescending. I do not recommend this dealership at all. More

I own a Dodge Ram purchase for Motor City Chrysler I purchased the $2,000 lifetime oil spray I brought my truck in already for rust on the bumper and I was told to get chrome polish and now I have calle purchased the $2,000 lifetime oil spray I brought my truck in already for rust on the bumper and I was told to get chrome polish and now I have called and said I have bubbling on the hood due to upcoming rust and this was in July and I was told I could not bring it in for pictures or to be looked at it till September according to head office terrible service at this dealership More

Happy with the saleman and the truck. Not so happy with the paperwork experience. Be sure to get a copy of the sales agreement when you order and insure the final document reflects what Not so happy with the paperwork experience. Be sure to get a copy of the sales agreement when you order and insure the final document reflects what was agreed to. More

Poor customer service. My Jeep was in to be serviced and ended up breaking down on the side of the highway 4 days later. The manger basically said there was nothing they My Jeep was in to be serviced and ended up breaking down on the side of the highway 4 days later. The manger basically said there was nothing they can do and that this "happens all the time" My Jeep is a 2020...practically brand new. I was stranded on the side of a highway and absolutely NOTHING was done about it. Not even an offer to look at my Jeep again to ensure it was safe. I will not be returning to that dealership. Extremely poor customer service. More

I have dealt with Marco tirone for several vehicles and I have dealt with Marco tirone for several vehicles and would recommend him to anyone. He is honest and pleasant to work with. The two lady's I sig I have dealt with Marco tirone for several vehicles and would recommend him to anyone. He is honest and pleasant to work with. The two lady's I signed my paperwork with sorry I can't remember there names. We're a pleasure. They helped me see things and made my deal even better. I enjoyed dealing with all staff and love my ram truck . You are lucky to have great staff. Thank you Marco Tirone More

Wayne Rogers was knowledgeable and having answered all of our questions being my first new vehicle. On two or three occasions involving the purchase of accessories for the vehicle he was attentive to details our questions being my first new vehicle. On two or three occasions involving the purchase of accessories for the vehicle he was attentive to details and willing to help at every turn. It was a great experience and would suggest someone else to talk Wayne. More

Just bought a new Jeep Compass picked it up on March 30th 2021 . Just want to thank Chantel for all her help , she was amazing . I can call or text her and she got back to me right away . Very pleasant young 2021 . Just want to thank Chantel for all her help , she was amazing . I can call or text her and she got back to me right away . Very pleasant young woman , never pushy , she had so much patients with me . I went back and fourth between two vehicles and she would just say take your time . I really loved her as my salesperson , and recommend family and friends to go see her . Thanks again Chantel 🙂 More

Great, timely service. Friendly, helpful, informed associates. Service was completed at estimated time. Associate reviewed condition of other major parts. Bonus! Car was grease-free associates. Service was completed at estimated time. Associate reviewed condition of other major parts. Bonus! Car was grease-free More

Ashley and all involved with the purchase of our 2020 Ram were exceptional from start to finish. Ashley worked tirelessly to ensure we were pleased and comfortable with our purchase and without question wil were exceptional from start to finish. Ashley worked tirelessly to ensure we were pleased and comfortable with our purchase and without question will not hesitate to give her and Motor City future business. More

Giovanni was extremely helpful when explaining the new upgraded systems inside the Jeep Cherokee Trailhawk. I was very pleased with his personable service and knowledge. upgraded systems inside the Jeep Cherokee Trailhawk. I was very pleased with his personable service and knowledge. More