Motor City Chrysler

Not extremely organized Left a list of things to check with my recall FACE UP on drivers seat CLEARLY VISABLE. Went unnoticed in turn having to keep my vehicle for a second Left a list of things to check with my recall FACE UP on drivers seat CLEARLY VISABLE. Went unnoticed in turn having to keep my vehicle for a second day on work that was NOT labor intensive..... More

Professional Service Garage staff were efficient, professional and courteous. Vehicle repaired in a timely fashion. Shuttle service was excellent, vehicles driven in a saf Garage staff were efficient, professional and courteous. Vehicle repaired in a timely fashion. Shuttle service was excellent, vehicles driven in a safe manner and vehicles were clean. More

recall Time promised-2 hours Time it took- 6-8 hours you staff tried to recall something I had recalled and fixed 2 years ago had to pull out my own reco Time promised-2 hours Time it took- 6-8 hours you staff tried to recall something I had recalled and fixed 2 years ago had to pull out my own records to show your staff. Obviously when I was there 2 years ago no one recorded my visit. Wasted an entire day, had no vehicle to get through my day Thanks More

Knowledgeable, no-pressure service Our car buying experience was made pleasurable with Justin's help. He was very knowledgeable of the inventory and always accommodating, even coming in Our car buying experience was made pleasurable with Justin's help. He was very knowledgeable of the inventory and always accommodating, even coming in on his day off to show us a vehicle. Bill in financial services was also a pleasure to deal with. He gave us the information we needed to make the best decision regarding financing and warranty. It was nice to have people working for us, rather than just their bottom line. We always felt we were in good hands. More

Recall servicing Did not have to wait at service check in. Service Rep processed work order quickly and told me it would take about a half hour so I agreed to wait. S Did not have to wait at service check in. Service Rep processed work order quickly and told me it would take about a half hour so I agreed to wait. She came to the waiting area about a half hour later to update me and said it take another 5 minutes which was done. More

Excellent service This was my first visit to Motor City and the service I received from Gary was excellent. I did not feel rushed and all details were explained fully. This was my first visit to Motor City and the service I received from Gary was excellent. I did not feel rushed and all details were explained fully. I would deal with Motor City again with my next purchase. More

Great service Very good service and hassle free. Had a great experience purchasing my wife and myself a vehicle. Justin was a great help and gave the right amount o Very good service and hassle free. Had a great experience purchasing my wife and myself a vehicle. Justin was a great help and gave the right amount of assistance (wasn't in your face pushing you into a bad car or price). More

unsatisfied customer I purchased a Dodge Caliber 2007 model little over a month ago during the test drive there was a door chime going off as all doors were closed I broug I purchased a Dodge Caliber 2007 model little over a month ago during the test drive there was a door chime going off as all doors were closed I brought this to the attention of the sales rep which I was assured it would be fixed upon receiving the vehicle I receive the vehicle and unfortunately it was not fixed and had to return to the service department I dropped my vehicle off and was giving a loner a loaner vehicle this vehicle was Chrysler 200 it was very dirty inside and did not have enough gas for me to get back to Leamington I received a call that my car was ready about a week later went to pick it up got back home and unfortunately the door chime was still going off so i had to return for a second time again received the loaner which was also dirty inside with minimal gas. again I return to pick up my vehicle and this time as I got into the vehicle and turned it on for the first time the door chime was still going off and had to pull up to the garage while I haven't even left the parking lot just to hop back in the loaner again so its been 3 times that I've had my vehicle in there for the same problem and it's been very inconvenient thing for me to have to drive from Leamington to Windsor and to use my gas money to do so and time out of my day to get there to find out it hasn't been fixed properly so as a first time customer I have to rate your service poorly as you can expect from this experience. More

Great Service I continue to deal with Motor City Chrysler because of the great service I have always received. Years ago I dealt with Bob Demers (now retired) and h I continue to deal with Motor City Chrysler because of the great service I have always received. Years ago I dealt with Bob Demers (now retired) and he treated me so well. Before his retirement he pout with Bobby Stewart who has continued the great service and support. I always ask for Ray Dixon as my technician as he knows my vehicles and I trust him completely. You simply cant go wrong with the service and sales. Kathleen Buchner has always been great when it comes to sales. Can't say enough good things. Thanks to all involved. More

Excellent service We have been to a number of dealerships in the past and nothing would compare to the service we received from Karen Girard. She was very reliable and We have been to a number of dealerships in the past and nothing would compare to the service we received from Karen Girard. She was very reliable and quick to answer any questions we had. Very knowledgable and someone we look forward to dealing with in the future! More