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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
804 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 804 reviews

January 21, 2025

Work was all done as I was told and no surprises very satisfied with moncton Chrysler thanks More

by Ti_ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorley
Jan 25, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review about your experience. On behalf of the entire team working to do their best these reviews are uplifting. We look forward to the next time you are in.

January 19, 2025

Great service. Staff is patient and will take time to make sure you get into the right vehicule More

by Jonathan.H11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 25, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Jonathan. Sam and the entire staff appreciate the recognition and we look forward to assisting with any future needs.

January 17, 2025

The service is always excellent both in the service and sales departments. The service department always keeps you updated on the progress of your vehicle and are very good on explaining to you what you ve More

by threedmarineinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Galloway, John Thorley, Nadia Hebert, Matt Ivany
Jan 25, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review. We always look forward to your visits.

January 17, 2025

Shawn was very helpful in finding a vehicle that fit our budget and requirements. Easy process More

by heatherlsmith0713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Daigle, John Thorley
Jan 25, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Heather. Shawn greatly appreciates it as do the entire staff at Moncton Chrysler. We look forward to seeing you again soon.

January 16, 2025

I love everyone there , they all try their best . The only issue I have is the booking at a certain time but the work actually never starts when the appointment is booked . I have a buisness to run . More

by Franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana in service 5 star !!, Dan McGrath
Jan 25, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review of your experiences and expressing your frustrations. We share the same frustration as we often miss customer expectations with appointment times. Depending on the reason for the appointment there are 3 parts. 1. Appointment time with Advisor where you explain the issues 2. Advisor build the repair order for the technician, checks for available parts, prepares information if there is warranty and submits it for approval. 3. Once we receive approval, parts and the ok the technicain will begin the repair. However, there is sometimes considerable time between all those steps depending on the amount of back and forth required. We are ALWAYS looking for ways to improve the service experience and shorten repair and wait times. In the future you may find it handy to book your service appt online as well. https://www.monctonchrysler.com/service/schedule-service/ We will work to get better Franky, thank you for the review.

January 15, 2025

Very helpful staff . I looked after from the time I walked in till the deal was done . Super happy . More

by jamiewhite39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thorley, Paul Goguen
Jan 25, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Jamie. We look forward to the next time we can be of service.

January 07, 2025

Delaney did a fine job at the service counter. ... She had booked me in for an appointment just before Christmas( the radio and all the electronics, including the heated seats) were not functioning More

by Jan van 't Veld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delaney at service
Jan 25, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave the details about your experience and a kind review. Delayne takes a lot of pride in being helpful and we love for it. If there is anything we could have done different to improve upon your 4 star review we would love to hear it as we are always working to improve our customer's experience.

Jan 25, 2025 -

Jan van 't Veld responded

Because my radio unit was not working properly, I was without heated seats, heating controls and radio for 2 weeks. I feel that could have been done faster.

December 24, 2024

The customer service is superb. And they are fast and efficient. Will definitely recommend them. More

by Ghamdhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 08, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review about your experience at Moncton Chrysler Ghamdhe. The staff really appreciate you taking the time to detail you experience and are looking forward to the next time we can be of assistance.

December 23, 2024

Dave the serivice part representative was really respectfull,he helped and explain what i need to do and need to be performed on my car More

by harison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave from the service department, Victor Da Costa Gil, Christian Larocque
Jan 08, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Harison. On behalf of Dave and the entire team we appeciate you taking the time to detail and share your positive experience. We look forward to the next time you visit.

December 18, 2024

Very knowledgeable staff and they bent over backwards to make sure that I was happy with my new vehicle. Joel and Jordan ...thank you. More

by annette.kinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Green, Joel Leaman
Dec 23, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you Annette for the taking the time to leave the staff you kind review. On behalf of everyone trying to make your experience as great as possible we appreciate it. Joel and Jordan are always working on their flexibility.

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