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Moncton Chrysler Jeep Dodge
Moncton, NB
793 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 793 reviews
March 24, 2025
I had to speak to a call center that informed me I had a 10 am appointment and to show up 10 minutes earlier for check in. I called at 1:30 and they told me my truck would not likely be ready til 4;30. They 10 am appointment and to show up 10 minutes earlier for check in. I called at 1:30 and they told me my truck would not likely be ready til 4;30. They called me less than an hour later to say it was ready when I no longer had transportation to pick it up and explained to me that I did not have a 10am appointment, I had a 10 am check in. Not at all convenient or professional More
by Kathy
Employees Worked With
Service Advisor
March 19, 2025
Very friendly and efficient. The warranty manager Shawn is more than willing to help out when needed. Thank you! The warranty manager Shawn is more than willing to help out when needed. Thank you! More
by donnyleblanc
Employees Worked With
Shawn warranty , Victor Da Costa Gil, Dan McGrath, Paul Goguen, Nadia Hebert
March 17, 2025
They were amazing. Throughout the process informing me and being transparent even when things didn't go well the manager made sure I was taken care of. Thank you so muc Throughout the process informing me and being transparent even when things didn't go well the manager made sure I was taken care of. Thank you so much for your service and friendliness. More
by Matt
Employees Worked With
Ms.Young
March 14, 2025
I was very disappointed by the time it took to do an oil change on my car. I was there at 10:30 as per my appointment and my car was only done at around 4:30pm. I don’t know what changed there but 6 hours change on my car. I was there at 10:30 as per my appointment and my car was only done at around 4:30pm. I don’t know what changed there but 6 hours doesn’t seem reasonable to me. More
by Monleb57
Employees Worked With
Roger Sealy
March 14, 2025
Waiting too long (5 hours) went the car is in service department also 3 times call the services desk, leave a message each time and do not receive return call to know if the car is ready! department also 3 times call the services desk, leave a message each time and do not receive return call to know if the car is ready! More
by gionega
Employees Worked With
Don’t know the name
March 14, 2025
Variations in service. Some panic when questioned, make excuses, and through the company and college under the bus while others are professional, honest and do an exception Some panic when questioned, make excuses, and through the company and college under the bus while others are professional, honest and do an exceptional job. Overall, good service. More
by Ash Martin
Employees Worked With
Service Dept.
March 14, 2025
They really seemed to want my business. The negotiations was simple, I just told my sale reps what I would be will to pay and they worked with me so we could get there! The negotiations was simple, I just told my sale reps what I would be will to pay and they worked with me so we could get there! More
by Boudreaumartin16
Employees Worked With
Harnil
March 13, 2025
I can't say enough about Moncton Chrysler --- the service is exceptional with a great team both Shawn in sales & Marie-Helene in finance. They have gone above & beyond with me in a rather difficult situation is exceptional with a great team both Shawn in sales & Marie-Helene in finance. They have gone above & beyond with me in a rather difficult situation needing a vehicle & couldn't have been more helpful. Highly recommend. More
by sesullivan57
Employees Worked With
Shawn Daigle
