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Mississauga Hyundai
Mississauga, ON
645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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645 Reviews of Mississauga Hyundai
April 29, 2019
Superior customer service provided by Mississauga Hyundai My wife and I dealt with Omar Alsaman (Hyundai Product Specialist) while visiting Mississauga Hyundai and he was fantastic during the entire process, My wife and I dealt with Omar Alsaman (Hyundai Product Specialist) while visiting Mississauga Hyundai and he was fantastic during the entire process, from the very first contact to the post-sale. As a matter of fact, we were not really sure what car we wanted to purchase before talking to Omar, and only after consulting with him we decided to buy a Hyundai Santa Fe. He provided all details we needed and he was very honest and transparent about prices, conditions and everything else, not to mention he also did his best to get a good price for our old vehicle, which we ended up trading in. I would definitely recommend talking to Omar if you ever visit Mississauga Hyundai. More
by Gustavo
Employees Worked With
Omar Alsaman
April 28, 2019
High quality customer service It was really nice experience, the staff are really patent and helpful and Omar really didn't save any effort or help he can offer, friendly dealing a It was really nice experience, the staff are really patent and helpful and Omar really didn't save any effort or help he can offer, friendly dealing and serious service where you can find all the options that fits your budget and needs by a great staff. I genuinely recommend this dealership ! More
by Wisam
Employees Worked With
Omar Al Samman, Praveen
April 26, 2019
Excellent Service- Saba This is our second vehicle from this same dealership. That obviously tells how satisfying we are with this dealership. We received the same excellent This is our second vehicle from this same dealership. That obviously tells how satisfying we are with this dealership. We received the same excellent service for our second vehicle as we received for our 1st vehicle purchase 5 years ago. So it is obvious that went back to them again. Their knowledge of the vehicle, first class service in all aspects, warm welcome starting from the reception, quick responses and much more. I would highly recommend this dealership to everyone. A BIG thumbs up to Mississauga Hyundai!!! More
by Paul2019
Employees Worked With
Omar Alsaman and John Rehman are both exceptionally great. , Vernon Wong
April 25, 2019
Great service. They spent a lot of time going over all the features of the car. Very patient and thorough. They were very patient and accommodating. Jk. They spent a lot of time going over all the features of the car. Very patient and thorough. They were very patient and accommodating. Jk. More
by Joanne
Employees Worked With
Kenny and Omar and Doug
April 25, 2019
Excellent customer service First car dealership that treated us with first class service. The moment we entered the door, reception was so warmed. I'm surprised they managed to First car dealership that treated us with first class service. The moment we entered the door, reception was so warmed. I'm surprised they managed to respond to us quickly inspite of busy day that day and gave all the info and explained clearly of what we need to know. And at the end of that day, the sales people who dealt with us made sure we got the best deals and promos we can get. Thumbs up to Mississauga Hyundai!!! More
by Arleen
Employees Worked With
Kenny Duong, Parveen and Harmeet
April 10, 2019
Difficult to book service. 1) Tried to book service via the Genesis Service port, but was rejected because the car is registered under a corporation and doesn't accept personal 1) Tried to book service via the Genesis Service port, but was rejected because the car is registered under a corporation and doesn't accept personal data. Wasted about 20 minutes because it was not explained up front and was only clarified after a phone call. 2) Then tried to book service via Mississauga Hyundai's online system, but it kept rejecting the email registered with them. Another waste of twenty minutes after several useless tries. 3) Then tried to book service by calling Mississauga Hyundai's service number, but they never answer directly, forcing you every time to listen to their opening hours, etc., as if this info on their website wasn't sufficient already. They will call back when it suits them, but good luck if you have other business to attend to in the meantime. Play telephone tag? By comparison, I called Mississauga Infiniti for service and both, their Reception and their Service Department answered on the first ring. If only Mississauga Hyundai could be so efficient. Unfortunately, we left an efficient dealership just to be closer to another dealer after moving. More
by Alfredo
Employees Worked With
Service Rep
February 05, 2019
Very Poor Service Department I was really surprised, after having seen the number of ads by Nav Bhatia. Firstly, they would suggest you, for going at other Hyundai Dealership. I was really surprised, after having seen the number of ads by Nav Bhatia. Firstly, they would suggest you, for going at other Hyundai Dealership. Happened on two separate visits, with two different employees. Secondly, was a temporary fix of the problem. Thirdly, missing helping attitude. Last and the worst, you may keep leaving voicemails, with no answer. This was my first Hyundai vehicle, after Toyotas and Hondas from last 15 years. More
by Frustrated customer
Employees Worked With
Wasm , Sadiq
January 24, 2019
Excellent service and sugesstions Omar made a lot of efforts to get the right car for us and the price and also the overall experience was great,totally worth the experience Omar made a lot of efforts to get the right car for us and the price and also the overall experience was great,totally worth the experience More
by Parmeet
Employees Worked With
OMAR ALSAMAN
January 11, 2019
Great service always!!!!! I have the pleasure of always dealing with Pam in the service department she always goes above and beyond to make my experience a wonderful one. She’s I have the pleasure of always dealing with Pam in the service department she always goes above and beyond to make my experience a wonderful one. She’s very professional and always very helpful. I would recommend that if you need service you go see Pam! More
by Grace
Employees Worked With
Pam
December 11, 2018
Buying is Okay, Service Team is not Good at All We have a 2010 Genesis. It is a good car. I suspect that, like many/most dealers, there is pressure on Service Agents to oversell services or sell the We have a 2010 Genesis. It is a good car. I suspect that, like many/most dealers, there is pressure on Service Agents to oversell services or sell them sooner than needed. Finally, we had enough! Below is the text of e-mail that we sent to David McGroarty, Service Manager (btw, we have moved to Johhny's Auto Service in Streetsville, provides honest assistance at reasonable prices; Mike (Manager) has a lot of integrity): "We have moved our service needs to an independent mechanic who knows how to solve issues in a timely manner. Our experience with your service has left much to be desired, from a 5-hour wait for seasonal wheel/tire changes to a quote of $1,300 + labour + HST to repair the LCD HVAC/radio display when it repaired itself today after the battery underwent a deep discharge, not to mention poor/dismal response when we called Hyundai Canada today for assistance with dead battery. We will never return to this dealership for service or for purchase of a new vehicle in 2019. We will do a review of MH and of the independent mechanic who provided good advice over the telephone and replaced our battery in less than one hour today." More
by Earl the Pearl
Employees Worked With
David McGroarty
