Milton Hyundai

Disappointed Customer :( I am extremely disappointed with the customer service I received at Milton Hyundai. I brought my car in for two issues, one of them being a noise in t I am extremely disappointed with the customer service I received at Milton Hyundai. I brought my car in for two issues, one of them being a noise in the front end. I was given a call back in good timing with an explanation for both of my complaints, I thought great, my car will be fixed, this is great service. It wasn’t until I picked up my vehicle that I felt something weird on the steering wheel, I thought maybe someone had gotten something on it. No the leather that wraps my steering wheel was all scratched up, to the point where so pieces of leather were coming off! Being that one of the complaints I was in there was related to the steering, I sent a prompt email with photos. After not hearing back from my service advisor (Tom), I decided to call, I was asked by the service manager (Jeff) to come in so he could inspect it. After inspecting it he informed me he would submit it to Hyundai Canada to see if they would approve it under warranty. That’s when I questioned him, why would this be Hyundai Canada’s problem, and not Milton Hyundai’s? As I suspected Hyundai Canada is not willing to replace it under warranty and Milton Hyundai is refusing to take responsibility, they seem to think I made a mistake and damaged the steering wheel myself and perhaps hadn’t noticed it till now... I am extremely disappointed! I understand these things happen to trim panels and various touch areas of the vehicle when being repaired, but I expect them to take responsibility and fix whatever they damage More

Happy with service! I bought my car in August and have gone twice to check the tires, as I saw they needed air. The salesman and customer service girl were very friendly I bought my car in August and have gone twice to check the tires, as I saw they needed air. The salesman and customer service girl were very friendly and helpful . Have not gone for service yet, but hope it will be as pleasant! The second time, the young man that helped me, Colin, was very helpful. Thank you, Connie Nielsen More

2018 Hyundai Kona - Great Service and love my car! I had a great service when I bought my car at this dealer this month. There was not pressure. The management team and Finance manager are very prof I had a great service when I bought my car at this dealer this month. There was not pressure. The management team and Finance manager are very professional and can provide you a good deal when you are buying a car. I also have a great experience with the sales man DJ, he is very helpful and Professional. He has a great sense of humor and does not applied pressure tactics. I will give this dealer an A+. More

2017 Elantra Received great service from Matt Konuck, he was attentive and knew a lot about the vehicles. He wasn't pushy and answered all of our questions attent Received great service from Matt Konuck, he was attentive and knew a lot about the vehicles. He wasn't pushy and answered all of our questions attentively and professionally. Thanks Matt!! Lisa and Doug More

Ma new car Elantra Had a great experience.Dj is helpful person.One must buy from him. Excellent service.Good dealership.one must surely visit and get cars from them Had a great experience.Dj is helpful person.One must buy from him. Excellent service.Good dealership.one must surely visit and get cars from them More

Hyundai Santa Fe Recall repair completed recently My Hyundai Santa Fe was in for oil leak check: Service Advisor Thompson & the technician on 6/28 correctly identified the leak from front valve cover My Hyundai Santa Fe was in for oil leak check: Service Advisor Thompson & the technician on 6/28 correctly identified the leak from front valve cover gasket and into alternator. Since that was a recall issue, the Service Manager Miranda followed up expeditiously & closely with Hyundai Canada to get the approval and parts required. The gasket & alternator were immediately replaced after parts delivered. Thanks to both Thompson, Miranda and the technician for getting the job done right. More

Excellent customer care May recent experience with Milton Hyundai was very positive. Their customer service was great and the sales team personnel were very friendly. Every t May recent experience with Milton Hyundai was very positive. Their customer service was great and the sales team personnel were very friendly. Every thin was taken care of in a professional way and on time. Special thanks to Matthew Gravelle-Konuck for his excellent arrangements. More

DJ Salesperson Bought 2018 Elantra with DJ today very good experience. he is very knowledgeable and very profssional overall really good experience. I will highly re Bought 2018 Elantra with DJ today very good experience. he is very knowledgeable and very profssional overall really good experience. I will highly reccomend DJ and Milton Hyundai More

DJ and Sammy. Salesman Highly recommend these 2 guys. Very polite and honest and would buy from them again. Very happy with our purchase. Thx again guys for your great work. Highly recommend these 2 guys. Very polite and honest and would buy from them again. Very happy with our purchase. Thx again guys for your great work. More

Service and sales My car had a problem from new....Miranda Hobson the service manager kept looking and found out the problem....the sales department we talked and Hyund My car had a problem from new....Miranda Hobson the service manager kept looking and found out the problem....the sales department we talked and Hyundai Canada got me out of the car and into a new car and am happy More