Mills Motors Buick GMC

Waited half hour to be taken in for my 1:00 oil change appt. Rude and unhelpful service advisor. Four hours later I came back to get my truck and was told it was ready an hour ago. No one called the numbe appt. Rude and unhelpful service advisor. Four hours later I came back to get my truck and was told it was ready an hour ago. No one called the number I left to let me know. A few days later my engine light comes on for the first time. A 3 year old truck with 40,000 kms that just had an oil change. I call Mills to ask what the did and am told they are too busy to look at it today, but I could leave it overnight and they would look at it tomorrow.I was told that I could drop it off after work, and they would get me a ride home. I told them I would be there at 4:00. I dropped off the truck and was told to have a seat in the waiting room and that the shuttle service would be right there. After waiting 45 minutes, I gave up and walked the 5 km home. I will never, ever go there again and am telling everyone I know what a joke of a shop they are. The worst customer service I have ever seen. GM need to weed out these dealers before they go broke again. More

Mr. Bill Waller (Service Advisor) is very helpful and friendly. He welcomes you as soon as I checked in my Montana SV6 for service. He listens very carefully, very professional and knowledgeable. Mr. friendly. He welcomes you as soon as I checked in my Montana SV6 for service. He listens very carefully, very professional and knowledgeable. Mr. Waller is an asset to the company. More