Mills Motors Buick GMC

Service Recently I've been to Mills to have a few items under warranty taken care of. I booked the appointment for the next day...took my vehicle in....offer Recently I've been to Mills to have a few items under warranty taken care of. I booked the appointment for the next day...took my vehicle in....offered the shuttle home which I accepted(I declined the courtesy vehicle that was offered) and my vehicle was ready even earlier than expected. The service process from start to finish was excellent, easy and fast...all the things I look for. More

Great sales experience! Recently we purchased a new vehicle and met with Al. Even though we had never met him before he made us feel very comfortable. He was also very know Recently we purchased a new vehicle and met with Al. Even though we had never met him before he made us feel very comfortable. He was also very knowledgable about the vehicle we chose and did not pressure us to make a purchase He searched other dealers to try and find the vehicle that best suited us and our budget. He was very honest and straightforward and cared enough to follow up a few days after we got the car to make sure that we were satisfied . We would highly recommend him to anyone. More

lubrication service I had an appointment, I came, they did the work and I left. They washed my car for me which is what they do each time. I have all my service done th I had an appointment, I came, they did the work and I left. They washed my car for me which is what they do each time. I have all my service done there. More

Excellant. I was glad to see Kyle, able to be back to work. I just had service work, to bring up to date, my Enclave. I was nice to have a lady bring around trea I was glad to see Kyle, able to be back to work. I just had service work, to bring up to date, my Enclave. I was nice to have a lady bring around treats , while in the waiting area. More

Excellent Service I got my car serviced a couple of days ago and was very satisfied with the service I received, especially from Kyle. Kyle always goes above and beyon I got my car serviced a couple of days ago and was very satisfied with the service I received, especially from Kyle. Kyle always goes above and beyond to make my experience at Mills Motors a great one. He is always willing to help me without hesitation. I truly appreciate all Kyle does for me and my Chevy Cruise! More

Fair & Honest I had a frustrating experience with the "service engine light" coming on & off repeatedly on my car. It was frustrating because when the service ligh I had a frustrating experience with the "service engine light" coming on & off repeatedly on my car. It was frustrating because when the service light was on, I would make an appointment, and when I would bring my car in the service light would be off! Besides the service engine light flashing on and off, I knew something was wrong with my car with the way it felt and sounded at times when I was driving. However, it was difficult for the staff to diagnose the problem in my car when the service engine light was not on, so several times I brought my car in with no resolution at the end of the appointment. I was definitely frustrated, and I am sure Jeremy (Service Advisor) knew it. The reason I am writing this positive review is the way I was treated - very professional, honest, and fair - even when I was expressing my unhappiness. Jeremy made sure I was not charged anything for the visits that did not result in solving the problem. I was not charged for the time the team spent time trying to diagnose my car, including keeping it overnight to do a cold start, and taking it for drives around the neighbourhood. Of course there is a happy ending to this story and the problem was eventually solved, and Jeremy was kind enough to apply a discount to the repairs, which did help offset the inconvenience of multiple visits. A car is just a machine, and sometimes machines need repairs. I appreciate that Jeremy was honest when they were not 100% sure what repair was needed, because I can imagine that some mechanics may suggest "possible" solutions, causing the customer to pay for repairs that may not even be necessary. Thank you again for your patience and fairness when dealing with a frustrated customer! More

Happy customer Didn't have to wait too long and it was great that I could sit in a comfortable, clean environment. Free coffee was and added bonus. So happy that the Didn't have to wait too long and it was great that I could sit in a comfortable, clean environment. Free coffee was and added bonus. So happy that they washed my car too, that was the best part. More

Excellent sales service!! I am soo pleased with the purchase of my new Acadia. Al Clark was fantastic. He was very professional and courteous. He went above and beyond. He even I am soo pleased with the purchase of my new Acadia. Al Clark was fantastic. He was very professional and courteous. He went above and beyond. He even came to my location to show me a vehicle when I couldn't find the time. I gave him a list of options I was looking for and my budget. Al found me the perfect car! I never felt pressured to buy. I have recommended Al Clark to family and friends who are in the market for a new vehicle. Thanks Al Clark and Mills Motors!! More

Fast and Friendly Always fast friendly and accommodating..for some reason, the car wash does a better job than many of the paid drive-thru washes out there. Always fast friendly and accommodating..for some reason, the car wash does a better job than many of the paid drive-thru washes out there. More

Great Service I always get excellent service at Mills. They are courteous and the service is always done in a timely manner. Everytime I bring my vehicle in I am a I always get excellent service at Mills. They are courteous and the service is always done in a timely manner. Everytime I bring my vehicle in I am always happy with their service. More