Mike Knapp Ford

It was a pleasure dealing with Diane at Mike Knapp Ford in Welland. She was able to get me the exact truck when another dealership could not find. in Welland. She was able to get me the exact truck when another dealership could not find. More

New Truck Purchase Great purchasing experience. Mark worked with me on and off for about 1yr before I made my purchase. He was always helpful with the questions I had. Great purchasing experience. Mark worked with me on and off for about 1yr before I made my purchase. He was always helpful with the questions I had. More

I never felt pushed or rushed into buying my truck. The staff took care of me. It was a pleasure to dealer with Mike Knapp. staff took care of me. It was a pleasure to dealer with Mike Knapp. More

Diane was great to work withVery informative and was Diane was great to work with Very informative and was open to all of my needs and wants in a truck I am very happy with my purchase Diane was great to work with Very informative and was open to all of my needs and wants in a truck I am very happy with my purchase More

New F150 Purchase Took delivery of a new 2020 F150. Lots of inventory to choose from and the did not find a better price. Very friendly sales department with a good i Took delivery of a new 2020 F150. Lots of inventory to choose from and the did not find a better price. Very friendly sales department with a good insight into the trucks. Have purchased many vehicles from Knapp and recommend them to anyone looking to purchase a Ford. More

People are very knowledgeable, pleasant to deal with and make it hassle free to purchase a truck. The one bad thing is the flood of different survey's I am asked to fill out. I don't mind doing a survey b make it hassle free to purchase a truck. The one bad thing is the flood of different survey's I am asked to fill out. I don't mind doing a survey but this is getting a bit much. More

Very pleased with the service at this dealership. Right from the salesman to the service guys our experience has been very pleasant. We were informed of recalls and they were repaired. from the salesman to the service guys our experience has been very pleasant. We were informed of recalls and they were repaired. More

Oil change Quick and easy, oil change, tire rotation, and inspection in less than an hour. Chair spacing in waiting room was very reassuring. Show room is very Quick and easy, oil change, tire rotation, and inspection in less than an hour. Chair spacing in waiting room was very reassuring. Show room is very clean and airy. More

Stutz'y truck sales person Steve Doucet very easy to work with, no pressure approach, able to answer all my questions, made my first new purchase hassel free. sales person Steve Doucet very easy to work with, no pressure approach, able to answer all my questions, made my first new purchase hassel free. More

Excellent service in a comfortable setting. I attended 7 Dealerships and by far Mike Knapp Ford and in particular Henry provided a great experience. I traveled 200+ km and in purchasing my last 4 cars, a gr Dealerships and by far Mike Knapp Ford and in particular Henry provided a great experience. I traveled 200+ km and in purchasing my last 4 cars, a great experience that I would recommend this Store More