Merlin Ford Lincoln

I’ve now had my new car almost 2 weeks and am happy with it it More

I'm super happy with my first ever car that my salesperson Josiah helped me find! He had great communication and made the experience as reassuring as possible. He was an absolute joy to work with. salesperson Josiah helped me find! He had great communication and made the experience as reassuring as possible. He was an absolute joy to work with. :) More

From start to finish, the experience was excellent. There was absolutely no pressure to make a purchase, which made the process comfortable and enjoyable. The team answered all of my questions thorough There was absolutely no pressure to make a purchase, which made the process comfortable and enjoyable. The team answered all of my questions thoroughly, was knowledgeable about the vehicle, and communicated clearly every step of the way. They were professional, friendly, and easy to work with. I would highly recommend this dealership to anyone looking for a positive, stress-free car buying experience. More

Did not feel treated as I would expect from a Lincoln dealer. I purchased my 3rd Lincoln but was frustrated with the lax communication and the fact that although I asked for certain documents I was not g dealer. I purchased my 3rd Lincoln but was frustrated with the lax communication and the fact that although I asked for certain documents I was not given them. At one point 3 sales staff attempted in a subtle way to keep my keys from me after a test drive and the fact I told them I had to leave to get to my book club. That in its self became a bit of a joke with it being mentioned on a couple of other occasions ( oh, so you’re off to book club again). I have heard that often women buyers are not treated with the same respect as men and I did feel that was my situation. However, in spite of the frustrations I experienced, I just love my new Corsair! More

My experience was good. The salesmen were helpful and it was really really good overall. The salesmen were helpful and it was really really good overall. More

Great customer service and listened to our needs to get us in the right vehicle. us in the right vehicle. More

At first I had a good experience but now I’m not so pleased. Before I signed paper work on a used truck I was told it needed time in the shop I was understanding and agreed to the sale still but I sign pleased. Before I signed paper work on a used truck I was told it needed time in the shop I was understanding and agreed to the sale still but I signed paper work two weeks ago and have not had a straight answer as to what is being done to the truck I’ve heard it needed one part to come in and then I heard another story that more was found wrong and getting in touch with ANY ONE who knows something about it has been a search….. would not recommend this dealer to friends or family More

Everyone was kind and welcoming. Tom from sales was excellent and knowledgeable. I would recommend this dealship to a friend or family member Tom from sales was excellent and knowledgeable. I would recommend this dealship to a friend or family member More

The service was excellent! My salesman Kaleb was very professional and helpful, I am very pleased with the vehicle as well! No complaints. My salesman Kaleb was very professional and helpful, I am very pleased with the vehicle as well! No complaints. More

Merlin is nice to deal with however, when they included different mudflaps than the ones offered by Merlin, it would’ve been nice if they gave me four of them instead of the two I was given. different mudflaps than the ones offered by Merlin, it would’ve been nice if they gave me four of them instead of the two I was given. More