Mercedes-Benz Winnipeg

I had an outstanding first service experience with my wife’s Mercedes, and Kendra and her team absolutely delivered. From the start, everything felt easy and well organized. Kendra was friendly, professi wife’s Mercedes, and Kendra and her team absolutely delivered. From the start, everything felt easy and well organized. Kendra was friendly, professional, and kept me in the loop every step of the way. They quickly diagnosed the suspension issue and completed the repair the same day, all fully covered under warranty with no charge. That level of service and transparency really stood out and was genuinely appreciated. The vehicle now drives noticeably smoother, and the whole process was seamless. Kendra even reached out ahead of time to offer an Uber while the vehicle was being serviced, which made things incredibly convenient. It’s rare to have an experience this smooth and stress-free, especially on a first visit. While I’ll need to return for one separate concern, I couldn’t be more impressed with how everything was handled. Huge thanks to Kendra and the entire team. They were rock solid. More

Worst experience ever purchasing a vehicle. Bait and switch, withholding information regarding financing, changing terms of contract. Staff that are condescending, which is a surprise as they d Bait and switch, withholding information regarding financing, changing terms of contract. Staff that are condescending, which is a surprise as they deal with high-wealth clients (in theory). More

Horrible place to work for sadly. They are not honest and do not actually promote the values that they claim that they do. They treat their employees like dirt. They are not honest and do not actually promote the values that they claim that they do. They treat their employees like dirt. More

experience with the Parts Department I called Mercedes-Benz Winnipeg earlier today to order parts. The parts advisor confirmed I could pay over the phone but also kindly offered to leave the part Mercedes-Benz Winnipeg earlier today to order parts. The parts advisor confirmed I could pay over the phone but also kindly offered to leave the parts at the front desk for me, reminding me they were open until 6 PM since it’s Saturday. I agreed and mentioned I’d be there around 3–4 PM. Unfortunately, I arrived just 10 minutes before 6 PM after driving nearly 40 minutes—juggling my daughter’s gymnastics class and other errands—only to find out the parts weren’t available. I was told I now have to wait until next Tuesday because Monday is a holiday. This delay means my car can’t go for its safety inspection on Tuesday, my temporary permit expires Monday, and I may need to tow the car just to get it done. It’s really disappointing how this was handled—especially after being assured the parts would be ready for pickup today. More

I have been dealing with M. B. Winnipeg for approx 10 years and have had the pleasure of Dirk’s professional care whether it’s the purchase of a vehicle or questions we’ve had s B. Winnipeg for approx 10 years and have had the pleasure of Dirk’s professional care whether it’s the purchase of a vehicle or questions we’ve had subsequently. Good sales and good service. Thanks Ed Cavenagh More

For some time, I had been looking for a specific used vehicle that would meet my criteria. Dirk Southern was awesome to deal with, very professional and courteous. I had a couple of minor issues and he vehicle that would meet my criteria. Dirk Southern was awesome to deal with, very professional and courteous. I had a couple of minor issues and he personally dealt with them. Above and beyond his role. Would not hesitate to deal with him again. More

Exceptional Experience at Mercedes-Benz Winnipeg I recently purchased a Star Certified used vehicle from Mercedes-Benz Winnipeg, and the entire experience was nothing short of outstanding. From the recently purchased a Star Certified used vehicle from Mercedes-Benz Winnipeg, and the entire experience was nothing short of outstanding. From the moment I walked in, the professionalism and attentiveness of the staff stood out. I worked with Pranay, the sales manager, who was extremely professional, patient, and courteous. He promptly answered all my questions and made the entire process seamless and enjoyable. Chris, the finance manager, was equally helpful and transparent, ensuring that all financing details were clearly explained. On the day of pick-up, Daniel walked me through the vehicle, explaining all its features in detail. He was professional, helpful, and a pleasure to interact with. The vehicle itself, despite being pre-owned, was in exemplary condition—almost like new. I was also given ample time during the test drive to make a confident decision, which I greatly appreciated. What truly set this experience apart was the thoughtful follow-up. Pranay checked in after the sale to ensure I was satisfied with the vehicle, which was a nice touch and demonstrated their commitment to customer satisfaction. Overall, I would highly recommend Mercedes-Benz Winnipeg to anyone looking to purchase a vehicle. The service from start to finish was unparalleled, and the entire team made the car-buying experience smooth and enjoyable. Rating: ★★★★★ More

I always look forward to bring. my car for service. Best staff especially Rey, patiently waited for me to pick up my car since I was coming from work. Very good job! Love the coffee my car for service. Best staff especially Rey, patiently waited for me to pick up my car since I was coming from work. Very good job! Love the coffee More

It was very nice to be able to speak to the mechanic, Max. Finally, someone was able to figure out the issue I was having. I was on a road trip and drove out of my way to service departments in 3 other p Max. Finally, someone was able to figure out the issue I was having. I was on a road trip and drove out of my way to service departments in 3 other provinces, and no-one was able to determine the cause of the abnormal sounds I was hearing. Max did a thorough examination and repaired the vehicle in an expert way. Raj went over the invoice and clearly explained every item that was dealt with. I was surprised that the repair was so expensive, but I was better off paying people who really knew what they were doing. More

Not good Service Department at the Benz winnipeg they try not do any warranty work for you. they just try and wait for your warranty ending then charge your money to do the to do the warranty work really try not do any warranty work for you. they just try and wait for your warranty ending then charge your money to do the to do the warranty work really poor service center in there More