Mercedes-Benz Winnipeg

I always look forward to bring. my car for service. Best staff especially Rey, patiently waited for me to pick up my car since I was coming from work. Very good job! Love the coffee my car for service. Best staff especially Rey, patiently waited for me to pick up my car since I was coming from work. Very good job! Love the coffee More

It was very nice to be able to speak to the mechanic, Max. Finally, someone was able to figure out the issue I was having. I was on a road trip and drove out of my way to service departments in 3 other p Max. Finally, someone was able to figure out the issue I was having. I was on a road trip and drove out of my way to service departments in 3 other provinces, and no-one was able to determine the cause of the abnormal sounds I was hearing. Max did a thorough examination and repaired the vehicle in an expert way. Raj went over the invoice and clearly explained every item that was dealt with. I was surprised that the repair was so expensive, but I was better off paying people who really knew what they were doing. More

Not good Service Department at the Benz winnipeg they try not do any warranty work for you. they just try and wait for your warranty ending then charge your money to do the to do the warranty work really try not do any warranty work for you. they just try and wait for your warranty ending then charge your money to do the to do the warranty work really poor service center in there More

Over the course of two, separate service appointments, to fix an inexplicably difficult nav display problem, the response from staff at this dealership was outstanding! Yes, it took a long time long to fi fix an inexplicably difficult nav display problem, the response from staff at this dealership was outstanding! Yes, it took a long time long to finally resolve the issue, but the team was very determined and dedicated and did solve the problem, to my great satisfaction. Along the way, every friendly accommodation and consideration was offered and sincerely appreciated. Thank you! Recommended! More

Horrible service and responding. please don't buy from Winnipeg benz. you will stuck on road and no one going to help you. please don't buy from Winnipeg benz. you will stuck on road and no one going to help you. More

Okay. .. over 2 week wait to bring vehicle in,over 2 more weeks to get it fixed. The car lasted less then a month not even 400km on it with the same problem .. over 2 week wait to bring vehicle in,over 2 more weeks to get it fixed. The car lasted less then a month not even 400km on it with the same problem happening again. I can't get in touch with the service rep he'll be back 4 days from now. Even though I left a message and email 6 days before, and talked to someone the day before this saying I'd get called back. No he's not in but O I can set up an appointment to bring the car in mid to early March FFS. It's not a it runs wrong thing right now, it doesn't xxx move. If this xxxx isn't resolved soon I'll have to tow it some other mechanics. Then I'll contact the better business bureau and if something is found wrong start some legal fillings to get my money back. My first time going to these chumps and however this ends my last. More

I have purchased or leased six cars from Winnipeg Mercedes over the last five years, the cars are stunning, the service department on the other hand is less than stunning. The sales process 5 stars,, Mercedes over the last five years, the cars are stunning, the service department on the other hand is less than stunning. The sales process 5 stars,, the finance office 5 stars, service department 1 star. Over the years I had been a very loyal Mercedes’ enthusiast , the service is in a word brutal. When you do have problems they will tell you they apologize and it will not happen again, over and over again. A premium car, a premium dealership sub par service department. After a long run with this brand I am going to switch my loyalty. This is very difficult to do because the cars are so fantastic. More