Mercedes-Benz Vancouver

We dealt with Hafez Tamijani. He was professional, knowledgeable and went the extra mile for us. We bought a used vehicle. We were from out of town, so he worked with us through s He was professional, knowledgeable and went the extra mile for us. We bought a used vehicle. We were from out of town, so he worked with us through several phone, texts and emails. He sent us detailed information, including pictures that helped us make our car selection. He was quick to respond, and answered all our questions honestly, which we really appreciated. He made sure that car was clean at pick up and helped us make transaction quick & simple. Thanks again for the great service Hafez ! More

Reliable service from dealership over the past 12 years. Recommend Brad Gold when purchasing your next vehicle Recommend Brad Gold when purchasing your next vehicle More

Not honest - Inflexible - Expansive - Don't go there - A lot of talk , no real service. lot of talk , no real service. More

Dealt with Brad Gold. NEVER AGAIN. Highly unethical i could have saved thousands if i had read other reviews about this guy. when confronted he blocked me on social med NEVER AGAIN. Highly unethical i could have saved thousands if i had read other reviews about this guy. when confronted he blocked me on social media. Then told me he needs money and business was hard recently. xxx??? Like seriously unprofessional. Surprised mercedes keeps Trash liKe this. If you are buying dont use Brad. More

I had the pleasure to speak with Alex Pautler, the assistant Service Manager. This was definitely the guy to speak to with my complicated case where I have been charged for engine sensor 1500$ at 3rd assistant Service Manager. This was definitely the guy to speak to with my complicated case where I have been charged for engine sensor 1500$ at 3rd party repair shop when the part was actually covered by the Bluetec warranty even though the car is 10 years old. He has found a way to go for that cumbersome situation. He is just naturally intelligent, smart and bright person. More

My 2013 ML350 always got another issue after several days when regular maintenance or repair. 1. Got engine protection mode 30km/h in free way due to wrong installation when fixing engine oil leaking. 2. when regular maintenance or repair. 1. Got engine protection mode 30km/h in free way due to wrong installation when fixing engine oil leaking. 2. Got coolant leaking after regular service. it costed me $1600 3. Got heavy noise after replace exhaust pipe. 4. Got sensor error after regular service. All repair costs are so expensive. even they did nothing cost $350 for diagnose ( just connect to tablet to read something, it almost takes no time and no cost ) I strongly not recommend to buy any Mercedes-Benz cars. Except you have enough money to burn. More

Unparalleled service and professionalism. This dealership run by Chris G. and he is is so far superior than any other G.M. in the industry and I have owned many new vehicles. Allen M. the sa This dealership run by Chris G. and he is is so far superior than any other G.M. in the industry and I have owned many new vehicles. Allen M. the sales advisor is extremely qualified and serves you like royalty. Chris has a team that takes extreme pride and fabulous service is the result. Never have I felt this good purchasing a car. The SUV is a phenomenal machine, however the overall experience of purchasing a Benz contributes to euphoric state I was in driving away that day. It is easy to see why everyone is so proud to own the Mercedes brand as the excellence of the employees also contributes to the status of the Mercedes brand. Totally over joyed with my new car !!!! More

i just got my GLC300 from Wayne Wong, he is the best auto salesman that i have ever met, honest and responsible, he also offered the best price for my trade in ca, highly recommend salesman that i have ever met, honest and responsible, he also offered the best price for my trade in ca, highly recommend More

Salesperson Braeden went above and beyond to answer my questions and meet my needs. Financing and insurance people, too. Very efficient operation. Responsive, courteous and accommodating. Outstanding. questions and meet my needs. Financing and insurance people, too. Very efficient operation. Responsive, courteous and accommodating. Outstanding. More

Poor customer service. Would not recommend to anyone. Don’t care about their customers and go back on their word. Will advise everyone I know to take their business elsewhe Would not recommend to anyone. Don’t care about their customers and go back on their word. Will advise everyone I know to take their business elsewhere if considering this location. More