Mercedes-Benz Newmarket

Very please with my experience with Mahi and this dealer First I have to say, I have never in my over 30 years driving experience that a senior sales manager got up from his/her chair and came out from his/h First I have to say, I have never in my over 30 years driving experience that a senior sales manager got up from his/her chair and came out from his/her office to work with the customer on a deal Mercedes Newmarket is the first one and I am very very please with this experience. Mahi was very very helpful and patience on providing information on the models my wife and I were looking at. She was very courteous and did not give any pressure to sit you down and work on a deal immediately, which gave us time to compare pros and cons on different models. When we were ready to sit down with her on a deal, she worked very hard with the sales managers to accommodate our needs and budget. I definitely definitely will return to this Mercedes dealership and work with Mahi again, and also recommend to others. Eddie Lee. More

Great service Mahi was very helpful in getting us a new car, she patiently worked with us, and helped us getting a great deal. She also provided great service after Mahi was very helpful in getting us a new car, she patiently worked with us, and helped us getting a great deal. She also provided great service after the sale. I will definitely recommend my family members and friends to meet Mahi for their next car. We also worked with Michelle Mendes, who helped us with getting proper coverage for the lease and the car, she even arranged to get the windows tinted at the last minute before we picked up the car. Overall I rate this as excellent service from Mercedes-Benz Newmarket. More

Total rip off Their service "package" is priced about 4 x their already high shop rate. My car was in for 25 minutes but the labour charge should have covered 4 hou Their service "package" is priced about 4 x their already high shop rate. My car was in for 25 minutes but the labour charge should have covered 4 hours. To make it worse, they didn't even check many of the things on their service list. When asked to look and see if there was an oil leak at the transfer case (car already up on the hoist) they said it was another 1/2 hour labour just for looking! I understand it's a Mercedes and I expect to pay more but, this is criminal. I took it to a local garage and they checked everything and fixed the items Mercedes missed in their hurry. Never, never, never going back to Mercedes. More

Best car shopping experience with Sonia My new C300 was delivered yesterday which became my 5th car and it was the best car shopping experience that I have ever had for the past 10 years!! I My new C300 was delivered yesterday which became my 5th car and it was the best car shopping experience that I have ever had for the past 10 years!! I contacted mercedes benz newmarket back in May, 2018 in regards a demo gle and then an e class. That was how I met Sonia! She was very very friendly, informative, patient, and always giving me honest opinions and choices! So I ended up ordered 2019 a new facelifted c300! And I was totally loved it! Sonia helped me to make the best choice! Sonia and Dan also helped to get all the options/equipments that I wanted my new car to be built with even though with many troubles and hassles! While I waiting for my c300 to be delivered, Sonia and Raymond also helped me to get my old c300 break pad done with a great price! I am very glad and grateful that I got to do business with Sonia and MB newmarket! More

Exceptional Service Mahi was extremely knowledgeable, she had a very laid back non-pushy attitude. Went out of her way to meet my requests. I highly recommend working wit Mahi was extremely knowledgeable, she had a very laid back non-pushy attitude. Went out of her way to meet my requests. I highly recommend working with her. More

GLE2020 Sonia is a very thoughtful customer service representative/ and baby sitter( lol). She is not just about selling she wants you to be happy with your p Sonia is a very thoughtful customer service representative/ and baby sitter( lol). She is not just about selling she wants you to be happy with your purchase. I look forward to my next purchase with her. More

Prompt and excellent customer service The team was responsive to my needs, provided excellent feedback on a timely basis as to the status of repairs and return schedule. They also appeared The team was responsive to my needs, provided excellent feedback on a timely basis as to the status of repairs and return schedule. They also appeared to be genuine that I was happy with the dealer experience.. More

Great Service from all staff An excellent car buying experience, all personnel were professional and helpful. It was clear that their staff wanted to ensure that I was happy with An excellent car buying experience, all personnel were professional and helpful. It was clear that their staff wanted to ensure that I was happy with the car, and that I could contact them after the car had been purchased, if there were any issues. When I requested information, it was immediately provided, both during the sale and post sale. I highly recommend this dealership. More

Excellent experience I received a wonderful and excellent experience at the dealership, I also received helpful information about the car I purchased. It also provided exc I received a wonderful and excellent experience at the dealership, I also received helpful information about the car I purchased. It also provided excellent offer for the cars More