Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz Newmarket
Newmarket, ON
304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 304 reviews
January 29, 2020
Helpful and Friendly Salesperson (Denise Ball) was so patience, knowledgeable and friendly to explained all the details of the car that I bought. Financial Service Man Salesperson (Denise Ball) was so patience, knowledgeable and friendly to explained all the details of the car that I bought. Financial Service Manager (Michelle Mendes) was very helpful to prepare all the paper works. More
by rickytam888
Employees Worked With
Prem Patel, Denise Ball
January 16, 2020
It was a pleasure to deal with this company. Mary Henricken was extremely helpful and delivered the car from Newmarket to Toronto for me. She was very patient and helped me with everything. Alex was Henricken was extremely helpful and delivered the car from Newmarket to Toronto for me. She was very patient and helped me with everything. Alex was very kind and helpful also. More
by Kathleen
Employees Worked With
Mary Henricken
December 30, 2019
Comforting Friendly envirement, made us feel welcomed, sales person had knowledge on the car, was acurate and thorough explaining all the features of the car, in Friendly envirement, made us feel welcomed, sales person had knowledge on the car, was acurate and thorough explaining all the features of the car, introduced us to other members and gave us a tour of the dealership. More
by ma.luisanueva
Employees Worked With
Denise Ball, Tina Tran
December 11, 2019
Terrible customer service, its like talking to a wall We have an ongoing issue with the dealer, Ive played phone tag with this dealer and i have innsited that they respond by email as i cannot pick up the We have an ongoing issue with the dealer, Ive played phone tag with this dealer and i have innsited that they respond by email as i cannot pick up the phone all the time. THEY STILL CHOOSE TO CALL and never respond to emails. The Used car Manager Andrew just walks the floor and treats his clients like sheep! The sales staff cannot comprehend what it means to respond by email , further more they are dropping off the car and dint even confirm a time, I expect a certain level of service from Mercedes when their slogan is the best or nothing, they should just call under the nothing category . Never have i faced such an issue from a dealer never buying from mercedes benz going to keep with BMW More
by nh0.dc2r
Employees Worked With
Mary , Paul Gilroy, Andrew Wernham
December 04, 2019
The dealership was thorough and service was very good. Thomas’s pleasing manner and bent to provide excellent service is appreciated. Michelle in finance was thorough, organized and efficient. Thomas’s pleasing manner and bent to provide excellent service is appreciated. Michelle in finance was thorough, organized and efficient. More
by mmcl
Employees Worked With
Michelle Menses, , Thomas An
October 07, 2019
Mahi was wonderful making the experience worthwhile. I was shopping for a car to gift my dad and she was courteous, helpful and diligent thought the process. Definitely recommend her and will hopefully be was shopping for a car to gift my dad and she was courteous, helpful and diligent thought the process. Definitely recommend her and will hopefully be coming back when it’s time to get another Benz in the family. More
by Ankit N
Employees Worked With
Mahi Norouzi
October 01, 2019
Thorough service and great communication. Definitely can Thorough service and great communication. Both Mahi and Dan went the extra mile to make sure that everything goes smoothly. Definitely can recommend Thorough service and great communication. Both Mahi and Dan went the extra mile to make sure that everything goes smoothly. Definitely can recommend for anyone who is interested in a hassle-free shopping experience for a new Mercedes. Thank you. More
by KC
Employees Worked With
Dan Maeda, Mahi Norouzi
September 29, 2019
made my experience of buying my first car amazing! as soon as i stepped foot into the dealership they welcomed me and showed me what i had to know in order to purchase my new car. great customer servic as soon as i stepped foot into the dealership they welcomed me and showed me what i had to know in order to purchase my new car. great customer service. More
by Sam
Employees Worked With
Mahi Norouzi
September 27, 2019
Exceeded All of Our Expectations Mahi went above and beyond any other sales person we have ever dealt with. Her efforts provided the best car buying experience, and her attention to Mahi went above and beyond any other sales person we have ever dealt with. Her efforts provided the best car buying experience, and her attention to detail went a step further providing us with value for our hard earned dollars. Mercedes Benz Newmarket was well worth the 45 minute drive from our home in a Thornhill, and without a doubt, we highly recommend Mahi for your next vehicle purchase. Our thanks as well to both Russ and Michelle for making this our best vehicle purchase experience. Thank You so Much Mahi - Robert & Claire More
by 11WIZARD
Employees Worked With
Mahi Norouzi
