Mercedes-Benz Newmarket

I worked with Mary Hendricken on purchasing my Mercedes CLA after being referred by a friend. It was so nice to deal with such a professional and knowledgeable salesperson who actually listened and zoomed CLA after being referred by a friend. It was so nice to deal with such a professional and knowledgeable salesperson who actually listened and zoomed in on my needs in a vehicle. Just great customer service and Mary is a certainly an asset to Newmarket Mercedes I will certainly recommend her and the dealership to family and friends More

My family has always had a great experience at the dealership and Paul Gilroy is an absolute pleasure to chat with. Sadly our recent experience with Denise Ball in the past month prompted me to get a dealership and Paul Gilroy is an absolute pleasure to chat with. Sadly our recent experience with Denise Ball in the past month prompted me to get a new car elsewhere. She was unprepared for our scheduled appointment and made certain comments that suggested she assumed we cannot afford the car, and hence spent very little time or effort on us. Quite disappointed about the treatment, but hopeful that the dealership will take this as a constructive comment. More

Denise’s knowledge of Mercedes Benz vehicles and products, coupled with her friendly approach and patience helped make this purchase experience a very positive and memorable one for me. She answered products, coupled with her friendly approach and patience helped make this purchase experience a very positive and memorable one for me. She answered all of my questions and guided me through the entire process. I recommend her 100%. More

Thomas was great, let me take the car for a test drive. Easy to communicate with, considered my fist offer and worked with me to make the final deal. Luciano Easy to communicate with, considered my fist offer and worked with me to make the final deal. Luciano More

A fantastic experience over all. Zach was awesome and absolutely amazing -- a true representation of the brand value and experience. He is very knowledgeable, took the time to explain everything and foll absolutely amazing -- a true representation of the brand value and experience. He is very knowledgeable, took the time to explain everything and followed up a week later to ensure that I get the best use of the technology features of the car.It was one of those experiences that makes you stay in touch with Zach because it was a real human experience vs a typical car sales man experience. More

Had a very positive experience with Denise. She was very knowledgeable and extremely helpful throughout the purchase process. She has been very responsiveness to our questions and would definitely recommen knowledgeable and extremely helpful throughout the purchase process. She has been very responsiveness to our questions and would definitely recommend her for future purchases More

Great buying experience. Just had a new GLC from Thomas. He listened to what I was looking for and helped me choose the right car for me. He has diligently responded to all of my questions and concerns and He listened to what I was looking for and helped me choose the right car for me. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Thomas has been nothing short of extremely professional and responsive. For sure, I would recommend him and Mercedes Newmarket to people I know. More

Our experience during our vehicle purchase with Mercedes- Benz Newmarket and in particular Zach Richards was exceptional. Zach was extremely courteous and pleasant. His knowledge about the vehicles we looked Benz Newmarket and in particular Zach Richards was exceptional. Zach was extremely courteous and pleasant. His knowledge about the vehicles we looked at was outstanding and appreciated. He went out of his way to make sure that we were educated in every aspect of the vehicle we purchased. It was a very comfortable purchasing experience for my wife and I. Anne and Ken Dunn. More

Recently picked up a Mercedes GLB for my mother from this dealership and had an incredible experience from start to finish. We were helped by Zach Richards who was kind, detail oriented and straight forward. dealership and had an incredible experience from start to finish. We were helped by Zach Richards who was kind, detail oriented and straight forward. He did a fantastic job of being both transparent and authentic throughout the entire purchasing experience. I had visited 2 other Mercedes Dealerships before arriving at this one and decided against purchasing simply because the attention to detail was lacking at those dealerships representing such an iconic brand. This was the complete opposite here, Zach represented the brand exactly as I would have expected and was great at helping us get to a cost we were comfortable with and that was realistic. I was blown away by the level of detail of cleaning when we picked up the vehicle given the current climate and the ensuring we knew about every feature and benefit in the vehicle before exiting the lot. That's customer experience! If you are going to purchase here everyone seems fantastic but I would request for Zach. We also were supported by Michelle from a finance person which generally is my least favourite part of the car buying process but I was pleasantly surprised by the organic nature of the dialogue and we didn't feel pressured into purchasing anything unnecessary. She explained everything clearly and ensured we were aware of how various products benefited us and allowed us the space and time to make our choices. Thank you! More