Mercedes-Benz Newmarket

I can’t understand some of the negative reviews. I’ve been using this dealership for a while. Every time I have an issue they go way above to help solve it. Staff are all super friendly from sale I’ve been using this dealership for a while. Every time I have an issue they go way above to help solve it. Staff are all super friendly from sales to front desk and service or to the management. I’ve even met the owner who personally came and shook my hand after a vehicle purchase. Never have I had a negative experience because you can tell they are trained properly and only people who actually care are hired here. More

Very professional team at this dealership. They do what they say they will do. Lynda was great. They do what they say they will do. Lynda was great. More

Being with this dealership for 7 years, leased three cars, very professional team, thoughtful service and customer care, you will never regret to put your trust on them. cars, very professional team, thoughtful service and customer care, you will never regret to put your trust on them. More

Horrible service, trust me DO NOT go here for anything, its private owned Inc, they really dont care and just want your hard earned money its private owned Inc, they really dont care and just want your hard earned money More

Without a doubt, the entire recall process and completed work went without a hitch thanks to Prem. All of my concerns were answered in a very positive and knowledgeable way. He went out of his way to ensu work went without a hitch thanks to Prem. All of my concerns were answered in a very positive and knowledgeable way. He went out of his way to ensure that the process was a positive customer situation! More

I want to take a moment to express my gratitude for the exceptional service I received from Prem during my recent visit to Mercedes Benz dealership (Newmarket). His professionalism, attention to detail, a exceptional service I received from Prem during my recent visit to Mercedes Benz dealership (Newmarket). His professionalism, attention to detail, and courteous demeanour made my experience truly outstanding. I am highly impressed with Prem’s knowledge and dedication to ensuring that my vehicle was serviced efficiently and to my utmost satisfaction. His communication throughout the process was clear and informative, which further enhanced my confidence in your service. Based on my experience with Prem I will not hesitate to recommend your dealership to friends and family in need of automotive services. Thank you once again for providing such a positive customer service experience. More

Mercedes Benz Newmarket made buying my new car an easy and exciting experience. James Chung was an amazing sales associate who was knowledgeable and personable. He never made us feel pressured or rushed t and exciting experience. James Chung was an amazing sales associate who was knowledgeable and personable. He never made us feel pressured or rushed to make a decision. And in the end I got the exact car I was looking for. Excellent experience all around! More

Excellent James 5 star great work great services. He is one of best agent Benz dealership He is one of best agent Benz dealership More

James did me and my family a great client care service when it comes to finding a car. Looks out for his clients needs and wants!! when it comes to finding a car. Looks out for his clients needs and wants!! More

My first Mercedes purchase and I’m so excited. My salesrep James helped make the choice and decision easy by clarifying options and answering all my questions. Thanks to the team at Newmarket Merc My salesrep James helped make the choice and decision easy by clarifying options and answering all my questions. Thanks to the team at Newmarket Mercedes Benz for coordinating paperwork and making pick up a breeze! So excited to drive my new Mercedes! More