Mercedes-Benz Mississauga

The worst experience ever!!! I would not return back there. Sales department was great but the service lacks respect. Of course they have to make sales and in my opinion is a stea I would not return back there. Sales department was great but the service lacks respect. Of course they have to make sales and in my opinion is a stealership at this point !!!! The service persons were rude and humiliating... Extended warranty states that a rental is provided well..... for 5 days I got no car and I was treated like crap and belittling me for buying AFTER MARKET WHEELS AND RIMS ( mind me I got them from Costco for half the price) ..... it is my right to service my vehicle wherever I feel like servicing..... I WILL NEVER RETURN TO THIS PLACE... More

2018 GLE 400 4MATIC Benz SUV sold by Mr. Errol Walker If you’re in the market for a new Mercedes Benz vehicle, Mississauga Benz dealership is the place to go. My sales person was Mr. Errol Walker and the If you’re in the market for a new Mercedes Benz vehicle, Mississauga Benz dealership is the place to go. My sales person was Mr. Errol Walker and the finance manager was Adam Probert. I picked up my new 2018 GLE 400 SUV last week, and it was the best experience ever. They are professional and there to answer any questions or concerns you may have... Setup an appointment with them. Mark West More

Don't buy or deal with these people they're the worse Just the worse dealership ever along your staff you guys still have my c 250 the engine blow out twice in less than two years and you want me to pay Just the worse dealership ever along your staff you guys still have my c 250 the engine blow out twice in less than two years and you want me to pay for it again not on my watch and you read the review I gave you on Google that's all I'm going to say for now More

Great Experience Tony was a great advisor. He was patient and took the time to help me to. Glad we made the unplanned trip to the Mississauga showroom. No hesitation r Tony was a great advisor. He was patient and took the time to help me to. Glad we made the unplanned trip to the Mississauga showroom. No hesitation recommending this dealership if you are considering purchasing an Cerified pre-owned M.B. product. More

Great customer service!!! Tony was excellent he didn't push me to buy a car he was patient and he did everything he could to find the car i wanted and went out of his way to ma Tony was excellent he didn't push me to buy a car he was patient and he did everything he could to find the car i wanted and went out of his way to make me happy. More

Awful Sales/Finance manager Joe arrogant and condescending in the extreme including turning his back on me. The perceived superior quality of this brand is Sales/Finance manager Joe arrogant and condescending in the extreme including turning his back on me. The perceived superior quality of this brand is a myth and if you really want to blow money, get the extended warranty so you can be told "it's not covered, it's not covered etc etc."....one small example of so so many issues: the struts holding the hatch open are RUSTED and leaking but they still function "So they are not covered". Overall a truly awful and disappointing ownership experience amplified by this dreadful dealership...minus 5 stars More

Superb customer service and attention to detail No hesitation recommending this dealership if you are considering purchasing an Cerified pre-owned M.B. product. We have had an especially positive ex No hesitation recommending this dealership if you are considering purchasing an Cerified pre-owned M.B. product. We have had an especially positive experience working with our representative Tony Almeida. This is an individual who demonstrates exceptional customer focus at the time of the purchase and in the weeks following. No matter the question, Tony has always responded to our messages promtly and in the rare instance he cannot supply an answer immediately he has consistently come back to us within 24 hours or less. More

MBenz MISSISSAUGA service These guys wrote the book on customer service. Terrific attention to detail and fully customer focused. When you require extra attention, they make These guys wrote the book on customer service. Terrific attention to detail and fully customer focused. When you require extra attention, they make every effort to accommodate even on a busy morning. Thanks to Jay in Service!! More

WORST CUSTOMER SERVICE EVER!!! This location has the worst service. STAY FAR FAR AWAY FROM THIS LOCATION AND STAY AWAY FROM MERCEDES BENZ!!! You will get better service at Honda. Th This location has the worst service. STAY FAR FAR AWAY FROM THIS LOCATION AND STAY AWAY FROM MERCEDES BENZ!!! You will get better service at Honda. They will damage your vehicle and claim they didn't do anything. THEY ARE NOT TRUSTWORTHY! Don't be fooled by the Sales reps being so 'nice' they just want you to sign the contract and after that they don't give a crap about you or vehicle or what you say. I took my car in for regular service, I got the vehicle back DAMAGED!!! I called my service advisor, he says 'we didn't do it, it was like that' IM SORRY WHAT??? Spoke to the Manager and the manager is even worse than the service advisor, he also did not even acknowledge my concern!!! All he had to say is, 'there's no reason we would damage it'. So I have to deal with the repairs myself!!! DO NOT BUY A MERCEDES AND IF YOU OWN ONE, UNFORTUNATELY, DO NOT GO THE MISSISSAUGA LOCATION. I am looking into cancelling my contract, I do not want to deal with them ever again!!! Don't spend your hard earned money on these people, go elsewhere. Go to BMW, I owned a BMW before, they had the best service ever!! I'm switching back yo BMW! More

Positive experience all-around Tony was a great advisor. He was patient and took the time to help us find the car that we wanted. The buying experience was pleasurable. Their car Tony was a great advisor. He was patient and took the time to help us find the car that we wanted. The buying experience was pleasurable. Their cars are certified and so is their service. Glad we made the unplanned trip to the Mississauga showroom. More