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Mercedes-Benz Maple

Maple, ON

4.2
22 Reviews

9300 Jane St

Maple, ON

L6A 0C5

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Showing 22 reviews

December 09, 2024

Service advisor Danny at MB Maple is most unhelpful. He will do nothing to check further, just takes the lazy approach. I had my new S Class taken in to check a problem. Danny kept insisting there is no More

by barbaratumas88
Recommend Dealer
No
Employees Worked With
Danny in Service , Christopher Beatty
Dec 12, 2024 -

Mercedes-Benz Maple responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Barbara, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. George Moffat, General Manager george.moffat@mbmaple.ca

August 22, 2024

Your website design bad at book appointment. You don't have next step button, instead of a little arrow, this wait my time to find and feel bad, even I don't know if I finished my appointment. More

by chuanyongliu
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Beatty
Aug 22, 2024 -

Mercedes-Benz Maple responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Moffat, General Manager george.moffat@mbmaple.ca

February 22, 2024

Very professional and courteous. True to their word, was done in time they said. Quick and clear communication from Danny Cui. More

by maria
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cui
Feb 22, 2024 -

Mercedes-Benz Maple responded

Maria, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Mercedes-Benz Maple, we look forward to having you as one of our valued customers for many more years to come! George Moffat, General Manager george.moffat@mbmaple.ca

February 14, 2024

Mercedes Benz Maple has excellent customer service. Very helpful with all my questions! The best! More

by stephencarioti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Csabai
Feb 14, 2024 -

Mercedes-Benz Maple responded

Stephen, It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz Maple! George Moffat, General Manager george.moffat@mbmaple.ca

February 14, 2024

Chris Csabai in the service department is the best! Answered every question i had and went above and beyond to make sure my car was perfect! More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Csabai
Feb 14, 2024 -

Mercedes-Benz Maple responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Chris can be of further assistance. George Moffat, General Manager george.moffat@mbmaple.ca

December 02, 2023

Very professional team to say the least. They are also very prompt and courteous to all customers. More

by Zakir Abdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin.
Dec 03, 2023 -

Mercedes-Benz Maple responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Zakir, and look forward to your next visit. George Moffat, General Manager george.moffat@mbmaple.ca

September 28, 2023

Selena was so so so helpful! ! She answered every question that I had and was super nice. She’s great and gave me the best experience! More

by val
Recommend Dealer
Yes
Employees Worked With
Selena Youkhanna , Mercedes Benz, Mercedes Benz, Brandon Singh
Sep 29, 2023 -

Mercedes-Benz Maple responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Moffat, General Manager george.moffat@mbmaple.ca

September 22, 2023

Angela has been more than helpful! Her product knowledge and customer service is what differentiates her from other sales reps. More

by AP
Recommend Dealer
Yes
Employees Worked With
Angela Apigo
Sep 24, 2023 -

Mercedes-Benz Maple responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angela and our team, and we look forward to working with you again. George Moffat, General Manager george.moffat@mbmaple.ca

September 04, 2023

I had such an amazing experience purchasing my vehicle at Mercedes-Benz Maple. Tamian Scotland helped me select the perfect SUV. He was very patient, professional, and knowledgeable . I am so happy and would More

by rosedecarlo13
Recommend Dealer
Yes
Employees Worked With
Mercedes Benz
Sep 04, 2023 -

Mercedes-Benz Maple responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Moffat, General Manager george.moffat@mbmaple.ca

August 23, 2023

Mr Young Kim provided great service for my car. I will be looking for him again for my next service. Thank you More

by Sml
Recommend Dealer
Yes
Employees Worked With
Young Kim, Mercedes Benz, Mercedes Benz, Brandon Singh
Aug 23, 2023 -

Mercedes-Benz Maple responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Moffat, General Manager george.moffat@mbmaple.ca

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