Mercedes-Benz Edmonton West

Royal Treatment This was our second purchase with Florin in 3 years. We were looking to add a wagon for our growing family and the E400 was perfect for our needs and This was our second purchase with Florin in 3 years. We were looking to add a wagon for our growing family and the E400 was perfect for our needs and budget. Florin went out of his way to ensure we were getting the exact car we wanted and he delivered from start to finish. Not many people can say they have a great relationship with a dealership, let alone a specific person at said dealership, but we are fortunate enough to both. Cars are not just cars to us, we are passionate about what we drive, they are extensions of who we are. Florin understands us, which is why we have such a great relationship. This will not be our last purchase, as we have our eyes set on the next generation E63 wagon when it comes out. Thanks to Florin for his hard work and all the time he spent talking to a car guy like myself. A special thanks to Sheldon, Faye and Darby for their help along the way. A truly fantastic team. More

Chris and Kathy were amazing!!! Just bought our ML 550 from Mercedes-Benz Edmonton West yesterday and Chris Phan and Kathy Lam were such wonderful people to spend our day with. They Just bought our ML 550 from Mercedes-Benz Edmonton West yesterday and Chris Phan and Kathy Lam were such wonderful people to spend our day with. They are amazing at what they do and understand how to make you feel like you are not just a customer but a permanent part of the Mercedes- Benz family! Also a huge thank you to Sunny for going above and beyond to ensure my Mercedes experience was a full luxury experience ...we appriciated all you did for us and will easily recommend your dealership to others. More

A wonderful day at Mercedes Benz bought a car we liked in a very short time . Mercedes Benz gave us the red carpet treatment!! The personel involved in this sale were knowledgeable, bought a car we liked in a very short time . Mercedes Benz gave us the red carpet treatment!! The personel involved in this sale were knowledgeable, quick to answer our questions, polite, and had a great sense of humor. Our salesman also showed glimpses of his personal side which made him more appealing as we felt he was an honest person. He did everything he could to keep us happy and satisfied with our purchase! This will be an enjoyable day to remember!! More

Never thought customer service can be this good! Chris and the management team at the pre-own department at Mercedes-Benz West surpassed any customer service expectations. The atmosphere they creat Chris and the management team at the pre-own department at Mercedes-Benz West surpassed any customer service expectations. The atmosphere they created was inviting and laid-back. Their honesty and knowledge and sincerity made it feel like I was buying from a friend or family member. Mercedes West will always have my business. More

Great dealership I really enjoyed working with Rollie and Evan. The customer service at Mercedes Edmonton West is awesome! I love my new car and would recommend anyone I really enjoyed working with Rollie and Evan. The customer service at Mercedes Edmonton West is awesome! I love my new car and would recommend anyone looking for a Mercedes to go to this dealership. More

Excellent service and care! The experience that I had dealing with Dharma Taylor and the team at Mercedes Benz west was great. The few small issues that I had once receiving my S The experience that I had dealing with Dharma Taylor and the team at Mercedes Benz west was great. The few small issues that I had once receiving my SKL 55 AMG were dealt with above and beyond my expectations. I would not hesitate to recommend them to others and would purchase from them again. More

dream team ROLLIE is a gem to deal with... he assisted me w a smooth transition to my close to dream vehicle!!! Rollie goes above and beyond ... I 200% trust ROLLIE is a gem to deal with... he assisted me w a smooth transition to my close to dream vehicle!!! Rollie goes above and beyond ... I 200% trust and rely on his opinions and will not make any decisions until I consult with him! KALI in delivery is also great to deal with and very patient with my archaic Qs More

Search for a new Vehicle Dharam Taylor is a bright, enthusiastic, well mannered, professional and forceful salesperson with quick intelligence and a very lively sense of humor Dharam Taylor is a bright, enthusiastic, well mannered, professional and forceful salesperson with quick intelligence and a very lively sense of humor. Upon my recent visit to purchase a pre-owned certified vehicle he has helped and assisted in a stupendous and graceful manner. Even though I was unable to target a used vehicle to my requirements, mainly due to my delay in communications, he help a constant communication on the status of incoming prospective vehicles at all times. Dharam has great product knowledge along with all features and benefits on various classes of C series vehicles that I was mostly interested in. I wish him luck and God Speed and shall always refer to him as my sales specialist for future. Great effort!! Sincerely, Mian Maqsood More

Proffessional, courteous , willing to make a deal. Excellent service from Sales/ Salesman Chris Phan to accounting to the Lady that hands over the keys and explains patiently operation details. No rush Excellent service from Sales/ Salesman Chris Phan to accounting to the Lady that hands over the keys and explains patiently operation details. No rush, will spend time with their customer. Recommend to anyone looking for a good vehicle. Cannot comment on after sales service yet. More