Mercedes-Benz Edmonton West

4th time happy This was our 4th time working with Rollie. He helped identify the type of vehicle that would meet our needs. Rollie identified a few savings and by th This was our 4th time working with Rollie. He helped identify the type of vehicle that would meet our needs. Rollie identified a few savings and by the end of the day we had the new vehicle at home. Faye made the transfer of insurance and registration seamless. More

Sprinter 4X4 Smooth, and to the point. Good product knowledge Cash purchase from different province, patient with us as we arranged transportation. Business off Smooth, and to the point. Good product knowledge Cash purchase from different province, patient with us as we arranged transportation. Business office was excellent to deal with. More

Car dreams really do come true! Thank you to everyone at Mercedes-Benz West that had a hand in making a car dream come true (Marty, Andrew, Brandan, Fae & Jason). We initially walked Thank you to everyone at Mercedes-Benz West that had a hand in making a car dream come true (Marty, Andrew, Brandan, Fae & Jason). We initially walked in, just killing some time on a Friday afternoon - I’ve had a photo of a Benz on my fridge for years and always thought it would be an unattainable goal. We were hesitating on going into the dealership because we were afraid of how we would be treated. We were greeted right away by Marty who made us feel completely comfortable and at home. We ended up driving a few cars and he was patient with us as we did so. He was almost as excited about them as we were! Marty without hesitating knew the answer to every question we had (and then some!). By the end of the weekend, we signed the papers on a new C43! Now that it’s been over a week since we drove it home, he has been diligent in making sure that we are happy with our purchase and has checked in a few times to ensure we aren’t struggling with all the gadgets. We did encounter one small and minor payment glitch but within just a few minutes of inquiring with Marty - he had all of the answers we needed to sort it out. By far, one of the best car buying experiences I have had to date (and I have bought my fair share of cars)! I would absolutely recommend MB-West and Marty to any friends or family that are in the market to purchase a vehicle. More

GLE43 coupe purchase Shelley was very attentive to my inquiries. She ensured that I had all the information I needed to make my choice in vehicles. She found the perfect v Shelley was very attentive to my inquiries. She ensured that I had all the information I needed to make my choice in vehicles. She found the perfect vehicle for me and I am very happy with it. The team there took great care of me and I would recommend this dealership 100%. More

Amazing Danny and Faye are awesome, could not ask for a better team to help you get an awesome whip. They were friendly and met all my requirements, kept in g Danny and Faye are awesome, could not ask for a better team to help you get an awesome whip. They were friendly and met all my requirements, kept in good communication through the whole order process More

I had a great and efficient experience Mercedes Edmonton was a pleasure to deal with. I was able to find a vehicle that was already on its way to Edmonton. And Am now enjoying it. Mercedes Edmonton was a pleasure to deal with. I was able to find a vehicle that was already on its way to Edmonton. And Am now enjoying it. More

Purchase of Used car Dealing with Ben Saleh was very good. He answered all questions professionally and was helpful in my decision to buy the vehicle. Vehicle was deliver Dealing with Ben Saleh was very good. He answered all questions professionally and was helpful in my decision to buy the vehicle. Vehicle was delivered on time. More

2018 C300 I purchased my first Benz and I felt very well taken care of. We called ahead of time to test drive the C300 and it was waiting for us out front as so I purchased my first Benz and I felt very well taken care of. We called ahead of time to test drive the C300 and it was waiting for us out front as soon as we arrived. Dharam was personable, attentive and thorough throughout the entire process. Would definitely recommend family and friends to work with him and Mercedes Benz again! After taking the Benz home for a few days we noticed a slight scuff along the frame of the moon roof. When I contacted Dharam he was prompt in getting me in with Christian, head of servicing, to identify and rectify the issue. We are very appreciative of their service! More

2018 GLE 43 AMG Sales and customer service review. My husband and I purchased our 4th Mercedes from you and during each of the 4 transactions, Ben has been fantastic. He is very polite, patient, and ef My husband and I purchased our 4th Mercedes from you and during each of the 4 transactions, Ben has been fantastic. He is very polite, patient, and efficient. Ben always goes above and beyond to make the customer feel very comfortable. We became Ben's customers when he was at the Heritage Mercedes, and once we found out that he had moved to the West Edmonton Mercedes we didn't have to think twice about seeing him for our recent GLE 43. Every staff member we interacted at the West Edmonton Mercedes treated us with respect. More