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Mercedes-Benz Downtown Calgary
Calgary, AB
92 Reviews
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Showing 92 reviews
December 01, 2017
Awesome experience Every step of this purchase was a pleasure as everyone involved went above and beyond to make this a pleasant experience. I can honestly say this is t Every step of this purchase was a pleasure as everyone involved went above and beyond to make this a pleasant experience. I can honestly say this is the first time buying a car where I didn’t leave feeling like I got ripped off. I highly recommend this dealership and will be buying future vehicles here. Thanks to everybody at Mercedes Benz Downtown Calgary. Darren MacFarlane More
by Big D
Employees Worked With
Rob Nelles, John Espanol, Neal Sukhu, Michael Jennings
November 29, 2017
Great Customer Service and Knowledgeable My experience at Mercedes-Benz Downtown Calgary was nothing short of excellent. Rob Nelles helped me find my dream vehicle, GLK 250. He's very knowl My experience at Mercedes-Benz Downtown Calgary was nothing short of excellent. Rob Nelles helped me find my dream vehicle, GLK 250. He's very knowledgeable, helpful and patient. I was surprised when he agreed to stay after his shift to do a couple test drive. I didn't feel rushed at all and he then told me to think about it, talk it over with my husband and get back to him whenever I was ready. When I came back to purchase my vehicle with my husband, he made us feel very comfortable, offering us something to drink and eat (another thing I love about this dealership) and explaining the process of purchase. Their customer service is phenomenal. In fact, my husband was so impressed with Mr. Nelles and the dealership that he purchased a CLA 250 too. We also dealt with Neal and Vanja and they too were very friendly and helpful. I would highly recommend seeing Rob Nelles if you're in search of a vehicle. I know he'll take good care of you! More
by SO
Employees Worked With
Vanja Vucijak, Rob Nelles, Neal Sukhu
November 29, 2017
The Best This is my sixth Benz bought at this dealership in the past 10 years and my buying and delivery experiences have consistently been fantastic. I remain This is my sixth Benz bought at this dealership in the past 10 years and my buying and delivery experiences have consistently been fantastic. I remain very loyal to Mecedes-Benz Downtown Calgary given how well they take care of me. I highly recommend other MB owners to share my experiences at this dealership. More
by Ptbenz
Employees Worked With
Justin smith, Justin Edgar, Vanja Vucijak, Danny Williams, John Espanol, Neal Sukhu
November 22, 2017
Very professional and thorough Great experience with Martin at Mercedes-Benz Downtown Calgary. He took care of all my needs and walked me through the process of purchasing the new G Great experience with Martin at Mercedes-Benz Downtown Calgary. He took care of all my needs and walked me through the process of purchasing the new GLE. Driving off the lot I felt great about my purchase and knew that we will have a great relationship for as long as I'm driving that vehicle. More
by Buzzer Bee
Employees Worked With
Martin Verdiyev
November 22, 2017
Professional Martin was very helpful and the team got me into a car that works for me. I am a newbie to the MB brand, so this will be a new experience for me Martin was very helpful and the team got me into a car that works for me. I am a newbie to the MB brand, so this will be a new experience for me More
by JP
Employees Worked With
John Espanol, Martin Verdiyev
November 13, 2017
Very unprofessional and total waste of time. Met with sales person Rob Nelles after emailing back and forth about a 2014 C350 in their stock, I brought my son along because he helped pick out my Met with sales person Rob Nelles after emailing back and forth about a 2014 C350 in their stock, I brought my son along because he helped pick out my 2008 C350 at Lone star Mercedes. We noticed an E350 in the lot before we met with Rob. After discussing my trade in we mentioned wanting to come back Monday to look at the E350, this seemed to be very frustrating to Rob, anyway I was offered 7000.00 trade in value for my Mercedes C350 with 108,000 Km and in immaculate condition except for a broken windshield ??????? I was offered 14000.00 at Lone Star 10 months ago and yes I realize it would've gone down slightly since then, however Lonestar didn't have any 2014 or 2015 C350s in stock but after my experience at downtown Mercedes I will be waiting for one to become available at Lone Star. Very condenscending attitude from Rob Nelles because he couldn't make a sale immediately. Never again! More
by Banditzoe
Employees Worked With
Rob Nelles
November 02, 2017
Professional experience The staff were professional, friendly, and very helpful. I would certainly recommend this dealership to anyone looking to purchase a Mercedes. Future The staff were professional, friendly, and very helpful. I would certainly recommend this dealership to anyone looking to purchase a Mercedes. Future car purchases will definitely occur at this dealership. More
by Dickie
Employees Worked With
Arif Budhwani, John Espanol, Neal Sukhu
October 31, 2017
Great Experience Everyone was very helpful and friendly ! It was an overall great experience! The gentleman who explained all the cars features was great !! 10/10 expe Everyone was very helpful and friendly ! It was an overall great experience! The gentleman who explained all the cars features was great !! 10/10 experience and customer service ! More
by glendaJ
Employees Worked With
John Espanol, George Voinovich
October 23, 2017
Exceptional Service The entire group was wonderful, friendly and knowledgeable, they made us very comfortable with fast service. Not to mention the crazy adventure we wen The entire group was wonderful, friendly and knowledgeable, they made us very comfortable with fast service. Not to mention the crazy adventure we went on, great laughs! More
by Lynda 17
Employees Worked With
Arif Budhwani
October 21, 2017
Best experience I have had buying a vehicle From my first contact to delivery of my AMG, I was treated with friendship, expertise and respect. The Staff of this dealership is prompt, knowledge From my first contact to delivery of my AMG, I was treated with friendship, expertise and respect. The Staff of this dealership is prompt, knowledgeable, and very fair to do business with. I would just like to mention that Ralph Leith is very genuine, his attention to details and dedication to customer service was amazing. Mercedes- Benz Downtown Calgary is truly exceptional. I highly recommend this dealership, and will return for my next purchase. More
by Jayne
Employees Worked With
Mike introduced me to the working of my new car, he was amazing. Can say enough, , Vanja Vucijak, Ralph Leith, John Espanol
