Mercedes-Benz Brampton

Great service with Angelo. Was happy to be assisted by him in buying a new car him in buying a new car More

I tried calling my Serviceperson several times to arrange a shuttle with no answer. When paying I felt rushed with very little explanation. After spending $800 plus dollars. a shuttle with no answer. When paying I felt rushed with very little explanation. After spending $800 plus dollars. More

Professional, and experienced staff took care the situation in very reasonable time and very cost effective. situation in very reasonable time and very cost effective. More

Amazing customer service very knowledgeable, detailed and patient. Service always has a positive attitude and addresses all my concerns. patient. Service always has a positive attitude and addresses all my concerns. More

Went there for airbag recall. Car wasn’t cleaned properly from after mechanics finished their work. Had dirt on dashboard. It said car was vacuumed and sanitized from inside on invoice. apparently nothing wa from after mechanics finished their work. Had dirt on dashboard. It said car was vacuumed and sanitized from inside on invoice. apparently nothing was done. More

The staff is very helpful and pleasant. Always ready to accommodate to ensure your service experience is first class. to accommodate to ensure your service experience is first class. More

Me and my wife walk in to this place [with prior appointment]; had to wait for 20min for someone to attend; Front desk had to assign another person who was not so keen to assist us.. Few things tha appointment]; had to wait for 20min for someone to attend; Front desk had to assign another person who was not so keen to assist us.. Few things that changed our mind to buy our first Mercedes elsewhere.. Person walks over to shake hands with us [we say covid, sorry]; he blinks** Hands over the key of a Demo car and walks away; asking us to take a look and to be back at front door [Who do we ask question] ??? we wonder We asked difference between GLC and GLA - Asks us to first decide and prompts for a purchase [our one and single query went unanswered] Takes questions too casually, answers not prompt..... At least to us, we will never go this place again.. More

Mujtaba and the staff are friendly, professional and excellent to deal with. Very fair, prompt and knowledgeable as well! Highly recommend Mercedes Brampton for customer service. excellent to deal with. Very fair, prompt and knowledgeable as well! Highly recommend Mercedes Brampton for customer service. More

I Strongly ADVICE ALL personnel in relationship to this delearship. It is privately owned and i don't RECOMMEND THIS PLACE TO ANYONE to get any vehicles from this place. TERRIBLE SERVICE. Been 2.5 yrs wit delearship. It is privately owned and i don't RECOMMEND THIS PLACE TO ANYONE to get any vehicles from this place. TERRIBLE SERVICE. Been 2.5 yrs with them and I always have to fight for my services which were paid extra. They will also charge you more on top of what the service includes. DO NOT GO TO THIS DEALERSHIP. BIG GORGEOUS smile for purchase. But terrible experience. More

I have sent an-email to your parts dept.not one of your I have sent an-email to your parts dept. not one of your parts dept. has replied back very Poor Customer Service--Lost of Sale I have sent an-email to your parts dept. not one of your parts dept. has replied back very Poor Customer Service--Lost of Sale More