Mercedes-Benz Brampton

I told them not to rotate my tyres But they rotate very disappointed now my car start bubbling 😔 disappointed now my car start bubbling 😔 More

Very friendly staff, Terry was very polite and made sure I understood everything while I was there for my service appointment I understood everything while I was there for my service appointment More

Post sales lacks service, commitment and truthfulness. Was charged extra after the final price and gave excuses that were lies. Asked to pay the extra and we would be given a nice gift, including one to m Was charged extra after the final price and gave excuses that were lies. Asked to pay the extra and we would be given a nice gift, including one to my daughter who accompanied me. At the end we were handaded the standard Mercedes package, a bag, a blanket and two coffee mugs. After 11 days, and asking it a couple of times, still have not received code for the app. Initially my delivery was set for Dec 1 @12PM. After choosing the extra option, it was delayed to 3 PM same dat due to extra prep work needed. On the day of the delivery I received a call around 12:45 that they were expecting me to receive the car. I explained that it was set for 3 PM. We agreed to meet at 4 PM. About 30 minutes later I got another call to reschedule it which I could not. Clearly the dealership didn't know what was going on. More

Great service with Angelo. Was happy to be assisted by him in buying a new car him in buying a new car More

I tried calling my Serviceperson several times to arrange a shuttle with no answer. When paying I felt rushed with very little explanation. After spending $800 plus dollars. a shuttle with no answer. When paying I felt rushed with very little explanation. After spending $800 plus dollars. More

Professional, and experienced staff took care the situation in very reasonable time and very cost effective. situation in very reasonable time and very cost effective. More

Amazing customer service very knowledgeable, detailed and patient. Service always has a positive attitude and addresses all my concerns. patient. Service always has a positive attitude and addresses all my concerns. More

Went there for airbag recall. Car wasn’t cleaned properly from after mechanics finished their work. Had dirt on dashboard. It said car was vacuumed and sanitized from inside on invoice. apparently nothing wa from after mechanics finished their work. Had dirt on dashboard. It said car was vacuumed and sanitized from inside on invoice. apparently nothing was done. More

The staff is very helpful and pleasant. Always ready to accommodate to ensure your service experience is first class. to accommodate to ensure your service experience is first class. More

Me and my wife walk in to this place [with prior appointment]; had to wait for 20min for someone to attend; Front desk had to assign another person who was not so keen to assist us.. Few things tha appointment]; had to wait for 20min for someone to attend; Front desk had to assign another person who was not so keen to assist us.. Few things that changed our mind to buy our first Mercedes elsewhere.. Person walks over to shake hands with us [we say covid, sorry]; he blinks** Hands over the key of a Demo car and walks away; asking us to take a look and to be back at front door [Who do we ask question] ??? we wonder We asked difference between GLC and GLA - Asks us to first decide and prompts for a purchase [our one and single query went unanswered] Takes questions too casually, answers not prompt..... At least to us, we will never go this place again.. More