McPhillips Toyota

PAUL BOWES THE MOST ARROGANT / WORST SALES MANAGER Be careful on dealing with guy - so ARROGANT and the most DISREPECTFUL person I ever encountered. This is my story - We had misunderstanding with one Be careful on dealing with guy - so ARROGANT and the most DISREPECTFUL person I ever encountered. This is my story - We had misunderstanding with one of sales agent in regards to a feature of a car we like to buy but since they dont have the 2018 car we like, I requested politely to get my $500 security deposit and will be back once the 2018 car becomes available. This guy out of nowhere( he is not even the Sales Manager I am dealing with originally but I guess Oscar was busy during that time) came in and told me flat out that I am not getting my deposit back and he even told me that I owed them $600 more to pay for all the work he claim they on the vehicle that secures (btw i did not sign the bill of sale). I explained the situation and he still insist that I am not getting anything back and threatened me that he will be sending the additional charges to my home address. At this point, I requested the GM or the owner as I feel that talking to this guy is like talking to a wall but this guy REFUSED and he still insist that I will not get anything back and I owe them $600 more.. At this point I just decided to leave and plan to just escalate the issue with my credit card and to the media to expose how bad this manager is. On my way out, Oscar ( our original sales manager) approached me and eventually returned my deposit (Thanks). I just want to share this with everyone and hoping that the owner will be aware on how bad this person in dealing with customer. For me, PAUL DOES NOT EVEN DESERVE A 1 STAR BUT I GUESS THAT IS THE LOWEST I CAN GIVE HIM. I DONT ALSO UNDERSTAND WHY I CANT TALK TO THE GM OR OWNER FOR SITUATION LIKE THIS. I hope the owner will do something to correct this so people will not experience the same way. More

Awesome! Big thanks to Paul Bowes and Carter Hanke on a easy purchase of a 2017 Toyota Tacoma. I have been a loyal Toyota owner forever! The team at McPhillip Big thanks to Paul Bowes and Carter Hanke on a easy purchase of a 2017 Toyota Tacoma. I have been a loyal Toyota owner forever! The team at McPhillips Toyota is top notch. I mean lets be honest, why would you anything other than a Toyota?? Or deal with any other delership?? All the best guys, Todd Schmidt More

Best car buying experience ever Messiah made my car buying experience the easiest I ever had. He understood what was important to us and exceeded out expectations. Highly recommend s Messiah made my car buying experience the easiest I ever had. He understood what was important to us and exceeded out expectations. Highly recommend seeing him if you are in the market for a Toyota. More

Loved it It was great and esay to deal!!! Recommend this to evey and each person!! We were tereated very well and the other staff was very helpfull as well! It was great and esay to deal!!! Recommend this to evey and each person!! We were tereated very well and the other staff was very helpfull as well! More

Toyota on mcphilips are amazing and friendly.. A big shout out to messiah for his out standing service ..he went beyond and above spending hours with me to help me find the right vehicle,test drivi A big shout out to messiah for his out standing service ..he went beyond and above spending hours with me to help me find the right vehicle,test driving and going over each one ..then he printed each one going through all my choices it was easy and the transaction was fast and he had good communication and patience..he made sure my car was fully detailed and he then went into the car explaining the set up ....I recommend them....call messiah.. More

2018 trunda maureen pormalejo is the best sale person friendly asks all the right questions and has all the right answers it my second truck bought at McPhillips maureen pormalejo is the best sale person friendly asks all the right questions and has all the right answers it my second truck bought at McPhillips Toyota More

Great service and satisfied! I experience a good service. The lady dealer who assisted us was very kind and respectful, she greeted us once we enter the place and she reply immed I experience a good service. The lady dealer who assisted us was very kind and respectful, she greeted us once we enter the place and she reply immediately on our inquiries and questions. More

Nothing short of perfect. From start to finish all my requests were met. And all my questions were answered in full detail. Never once did I feel pressured or rushed. The sales From start to finish all my requests were met. And all my questions were answered in full detail. Never once did I feel pressured or rushed. The sales staff and finance advisor made the process of buying my vehicle stress free and easy. I won’t go anywhere else to purchase my future vehicles. More

Best Experience! Messiah Bautista and the McPhillips Toyota team are the best!! They helped me find the perfect vehicle to fit my life. They have the best customer ser Messiah Bautista and the McPhillips Toyota team are the best!! They helped me find the perfect vehicle to fit my life. They have the best customer service! Thanks Messiah!!! More

New Car Purchase I went to Toyota Mcphilips to trade in my car for something more suitable. Messiah took his time explaining everything to me and showing me all my opt I went to Toyota Mcphilips to trade in my car for something more suitable. Messiah took his time explaining everything to me and showing me all my options. He went out of his way to make sure I got the exact car I wanted and needed. He’s always there to answer any of my questions even after purchasing. It was overall a great experience and I would highly recommend going to see him! More