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McPhillips Toyota

Winnipeg, MB

4.3
548 Reviews

2425 Mcphillips St

Winnipeg, MB

R2V 4J7

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548 Reviews of McPhillips Toyota

January 05, 2019

Good service Being Very clear on car descriptions, give good deals to customer. Being friendly and take time to get to know the customer, overall it’s a good serv More

by Thecoolray39274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Hanke, Messiah Bautista
Jan 07, 2019 -

McPhillips Toyota responded

Thank you. We appreciate your feedback and recommendation!

January 05, 2019

Very nice and enjoyable experienced. Sir Edward Sapnu was nice to us. And he gave us all possible choices that met our needs and stay on budget. And also answered all our questions with s More

by Potpot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly, ED Sapnu
Jan 07, 2019 -

McPhillips Toyota responded

Thank you for your feedback! It is much appreciated and we hope you enjoy your new vehicle!

December 29, 2018

Excellent Costumer Service! Toyota cars are known to be the best quality car ever with high standard costumer service. I am so happy and extremely satisfied with the service I’ve More

by MsMel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reyes (maintenance), Maureen Pormalejo, Messiah Bautista
Jan 02, 2019 -

McPhillips Toyota responded

We are very happy that you chose a high quality vehicle and even happier to hear about the high standard of customer service you received from our staff! Thank you for your feedback and congratulations on your new vehicle!

December 29, 2018

Toyota car It will make almost one full year. I was not planning for a new vehicle. If ever I get a new one it will be Toyota McPhillips. Thank you! More

by Happy Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Reynoso, Carter Hanke
Jan 02, 2019 -

McPhillips Toyota responded

Thank you for your feedback!

December 29, 2018

it was good The only thing I had issue with was the website regarding the wheel mags. I'm just expecting the same mags that has shown on the website but didn't ge More

by JazzyJei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Messiah Bautista, ED Sapnu
Jan 02, 2019 -

McPhillips Toyota responded

We're terribly sorry about the confusion. We've made a note of this feedback to help ensure that it's corrected promptly. Thank you for your feedback and congratulations on your first vehicle!

December 28, 2018

5 stars! A big big 5 star rating for McPhillips Toyota and staff! Would give 6 stars if I was able to. Thank you. Very satisfied with our purchase. More

by ToyLuvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Hanke
Jan 02, 2019 -

McPhillips Toyota responded

We're working on the 6-star button as we speak haha! Thank you for your feedback and for doing your business with us at McPhillips Toyota!

December 27, 2018

Lease for 2018 Rav4 AWD LE When we went to the dealer, we only intend to canvass on what are the best deals available considering that we are very much conscious on the our budg More

by Dwenix14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette Habacon, Moary Dela Cruz
Dec 27, 2018 -

McPhillips Toyota responded

Thank you for this feedback! We are very pleased to have been able to accommodate your budget and your vehicle needs. We hope you have a fantastic day!

December 24, 2018

It was over whelming and great!! The agents was very helpful.willingness of answering my questions is there.the manager is very accomodating as well i will always recommend toyota mcp More

by Jonalyn1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Messiah Bautista, Paul Bowes, ED Sapnu
Dec 24, 2018 -

McPhillips Toyota responded

Thank you for your feedback! We're very pleased to have accommodated you and your vehicle needs! Happy holidays from everyone at McPhillips Toyota!

December 22, 2018

Safety I think trust is very important especially when you buy a product or service. I bought a van at mcphillips Toyota; the agent told me the 2nd row seats More

by Dontbefooled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Mallari
Jan 03, 2019 -

McPhillips Toyota responded

Thank you for your feedback. It is appreciated and needed. However, leveraging our reputation to try and force us to repair a vehicle that was clearly sold ‘As Is’ with a failed safety and signed to your acceptance and then turning around and asking us to make several unauthorized repairs on it we are compelled to clarify the situation. You've purchased an ‘As Is’ vehicle with nearly 300,000 kilometers for $1,200 before taxes and fees knowing what you were buying and how it was sold to you. As confirmed by your signature, you’ve accepted those terms. We’ve even adjusted the price further after realizing the middle seat was missing, and you accepted and took delivery of the vehicle. We are transparent with each purchase and pride ourselves on our reputation. Your comments have been noted, but we've met our agreement with you. We welcome anyone to research our reviews on the Better Business Bureau or otherwise and come to their own conclusion. We will always honour our agreements and stand behind what we sell. We reached out to offer to return this vehicle in exchange for another, and you chose not to accept. At this time, there is nothing more we can do about this situation.

Apr 26, 2019 -

Dontbefooled responded

I have proof; copies of your text messages, inspection reports and pictures, etc. I am warning the public to be vigilant as this is a serious matter. Look for other dealers and if you have no choice but to deal with this dealer; I recommend that you record your transactions, take pictures and consult your friends or mechanic before closing a deal with this dealer. I am challenging this dealer to post a video of their inspection of the van and documentation of the inspection report and I will also post my proof.

December 22, 2018

Customer’s feedback Moary was very friendly, accomodating and knowledgeable. She explained everything well We received a good deal. And we’ll definitely recommend her and More

by Rhoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette, Messiah Bautista, Moary Dela Cruz
Dec 24, 2018 -

McPhillips Toyota responded

We appreciate your feedback, Rhoda! Thank you for the recommendation and your continued support. Happy holidays!

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