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McPhillips Toyota

Winnipeg, MB

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542 Reviews

2425 Mcphillips St

Winnipeg, MB

R2V 4J7

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542 Reviews of McPhillips Toyota

December 26, 2018

Lease for 2018 Rav4 AWD LE When we went to the dealer, we only intend to canvass on what are the best deals available considering that we are very much conscious on the our budg More

by Dwenix14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Habacon, Moary Dela Cruz
Dec 27, 2018 -

McPhillips Toyota responded

Thank you for this feedback! We are very pleased to have been able to accommodate your budget and your vehicle needs. We hope you have a fantastic day!

December 24, 2018

It was over whelming and great!! The agents was very helpful.willingness of answering my questions is there.the manager is very accomodating as well i will always recommend toyota mcp More

by Jonalyn1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Messiah Bautista, Paul Bowes, ED Sapnu
Dec 24, 2018 -

McPhillips Toyota responded

Thank you for your feedback! We're very pleased to have accommodated you and your vehicle needs! Happy holidays from everyone at McPhillips Toyota!

December 22, 2018

Safety I think trust is very important especially when you buy a product or service. I bought a van at mcphillips Toyota; the agent told me the 2nd row seats More

by Dontbefooled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Mallari
Jan 03, 2019 -

McPhillips Toyota responded

Thank you for your feedback. It is appreciated and needed. However, leveraging our reputation to try and force us to repair a vehicle that was clearly sold ‘As Is’ with a failed safety and signed to your acceptance and then turning around and asking us to make several unauthorized repairs on it we are compelled to clarify the situation. You've purchased an ‘As Is’ vehicle with nearly 300,000 kilometers for $1,200 before taxes and fees knowing what you were buying and how it was sold to you. As confirmed by your signature, you’ve accepted those terms. We’ve even adjusted the price further after realizing the middle seat was missing, and you accepted and took delivery of the vehicle. We are transparent with each purchase and pride ourselves on our reputation. Your comments have been noted, but we've met our agreement with you. We welcome anyone to research our reviews on the Better Business Bureau or otherwise and come to their own conclusion. We will always honour our agreements and stand behind what we sell. We reached out to offer to return this vehicle in exchange for another, and you chose not to accept. At this time, there is nothing more we can do about this situation.

Apr 25, 2019 -

Dontbefooled responded

I have proof; copies of your text messages, inspection reports and pictures, etc. I am warning the public to be vigilant as this is a serious matter. Look for other dealers and if you have no choice but to deal with this dealer; I recommend that you record your transactions, take pictures and consult your friends or mechanic before closing a deal with this dealer. I am challenging this dealer to post a video of their inspection of the van and documentation of the inspection report and I will also post my proof.

December 22, 2018

Customer’s feedback Moary was very friendly, accomodating and knowledgeable. She explained everything well We received a good deal. And we’ll definitely recommend her and More

by Rhoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette, Messiah Bautista, Moary Dela Cruz
Dec 24, 2018 -

McPhillips Toyota responded

We appreciate your feedback, Rhoda! Thank you for the recommendation and your continued support. Happy holidays!

December 21, 2018

Dealershiprater We are happy with the service we got at McPhillips Toyota Ed the salesman was very courteous & polite He explained the process very thoroughly we More

by Gert 508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Habacon , Scott Penner, ED Sapnu
Dec 24, 2018 -

McPhillips Toyota responded

Thank you for continuing to do your business with us! We appreciate all the support you've given us over the years. We would like to congratulate you on your new vehicle and wish you and yours a happy holidays!

December 21, 2018

Best place to buy a car.. Our advisor, Edward Sapnu and Messiah were the best. They gave the best possible deal and able to get the car we like. They were able to answer questi More

by IanPogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Messiah Bautista, ED Sapnu
Dec 24, 2018 -

McPhillips Toyota responded

Thank you for your feedback! We'd like to congratulate you on your new vehicle and wish you a very Happy Holidays!

December 21, 2018

Excellent experience I rarely write reviews but my excellent experience compelled me to provide feedback for this dealership. I purchased a 2017 Toyota Sienna from Mc More

by Sienna_dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Carter , Carter Hanke, Oscar Jimenez, Paul Bowes
Dec 24, 2018 -

McPhillips Toyota responded

First, we would like to thank you for taking the time to share your experience at our dealership. We appreciate the time and effort that goes into acknowledging our work and we do not take it for granted. Second, we would like to congratulate you on your new Sienna, and want to wish you a Happy Holidays! Thank you again, and please don't hesitate to contact us with any more questions or concerns!

December 21, 2018

Awesome The product advisor was very knowledgeable! He answered all my questions patiently and promptly. He took the time to explain all the features on my ve More

by Potchzky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lizette Habacon, Paul Bowes, ED Sapnu, Blair Decock
Dec 24, 2018 -

McPhillips Toyota responded

We're very pleased to hear about your pleasant trip to our dealership! Thank you so much for your continued support and congratulations on your new vehicle! Happy Holidays!

December 21, 2018

Nice staff The staff were so nice and so helpful in explaining everything about the car. Jendrik help me in choosing what car should I buy and gave me a good dea More

by April Solomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Jendrik Natividad
Dec 24, 2018 -

McPhillips Toyota responded

Thank you for your review, April. We appreciate earning your business and we're very pleased to hear that you got a great deal with us! Happy Holidays from everyone at McPhillips Toyota!

December 20, 2018

Highly recommended While car shopping at several other Winnipeg dealerships, I experienced unsatisfactory service on a couple of occasions. In contrast, I was very happy More

by Winnipeg Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hardit Saini, Kelly Carter, Jendrik Natividad
Dec 24, 2018 -

McPhillips Toyota responded

We would like to thank you for trusting our dealership with one of the most important purchases you can make. It's a privilege that we don't take for granted. Congratulations on your new vehicle and Happy Holidays from the McPhillips Toyota family!

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