McNaught Cadillac Buick GMC

Best experience at a dealership! Had a great experience, bought a used van and they made me feel like I was buying a new car. Great experience, definitely going back for next vehicle Had a great experience, bought a used van and they made me feel like I was buying a new car. Great experience, definitely going back for next vehicle. More

Amazing and convenient I walked in and walked out within the day with the car I wanted and a price I could not argue with Gino and the rest of the sales team were extremely I walked in and walked out within the day with the car I wanted and a price I could not argue with Gino and the rest of the sales team were extremely helpful in getting me approved and driving off in my new car very good experience and will definitely go back in the future also would recommend friends and family. More

Pleasant, cheerful great to deal with ! Didn't go over and above however, it was a good experience and we will refer our friends and family to Gino and this dealership. Didn't go over and above however, it was a good experience and we will refer our friends and family to Gino and this dealership. More

Warranty Work Double Check everything!!! I brought my Cadillac Platinum ESV in for work - wiper motor and power window motor not operating at capacity at 82,000km ( Double Check everything!!! I brought my Cadillac Platinum ESV in for work - wiper motor and power window motor not operating at capacity at 82,000km (nice), after being SOLD the Total Plus extended warranty I was told by the adviser that the parts in question weren't covered. Slow cycle times were the issue, something I was told by a mechanic that was normal for Cadillac's. Anyways, 30,00 km later and now the motors are ceased; and guess who's stuck paying full cost and labour. Funny you know...this dealership (McNaught) told me that it wasn't covered when in reality it is FULLY covered as per another Cadillac dealership. So disappointing, so long Cadillac. Back to Ford. Bottom line is, even @ 10% loss of efficacy of those parts, they should have been replaced without question. I shouldn't have to harp or push for them to find the proper warranty that I paid for for it to be implemented. For the record, I offered to pay full labour in exchange for the parts at cost and the service manager wouldn't even consider it. Not the type of service I want when I buy a $110,000 SUV. More

A Big City Dealership with a Small Town Heart I have a lot to say and I need to give the whole story to do it justice. In September 2015, I bought a 2008 Malibu from another dealership, and it I have a lot to say and I need to give the whole story to do it justice. In September 2015, I bought a 2008 Malibu from another dealership, and it was sent over to McNaught for a key and two FOBs. While I was waiting for the car, I asked the Service Manager, Johni if he could help me find the block heater cord. He discovered it was in really bad shape, and ended up testing it and the block heater to find out they were both in need of replacement. I asked him to take it for a ride and tell me if he thought there was anything else wrong with it, and I told him how the dealership I bought it from gave me a hard time about some of the items that were supposed to be fixed. Johni then noticed that there was an exhaust leak that should not have passed the safety. He didn't charge me for his help, which was very kind, given what I had just been through. (I went back to the dealership I bought it from and they had to fix it --- and believe me, they were not nice about it.) In February 2016, I had an accident and my car was written off. I was terrified of going to a dealership after my last experience, but remembered how Johni treated me so I thought, why not try McNaught. So I looked online and saw they had a vehicle I would like, so I booked an appointment with Geoff Banjavich. He was very personable and professional and let me test drive the vehicle I was after. I decided I wanted to buy it, and it was a bit out of my price range, but he brought Claude to meet me and we agreed on a price I could live with for this GM Certified beautiful car. After getting the car home, I noticed a couple of little things that weren't working properly, so I called Geoff and he arranged for me to come in and see Kinga Janiszewska in Service. Kinga was every bit as personable and professional as Geoff. They both immediately addressed my concerns and I feel like I was dealing with small town friends rather than a big city dealership without a heart. I am very glad I went to McNaught Cadillac Buick GMC and would highly recommend the dealership and the service departments to everyone. Thank you so much, McNaught! Shannon Thompson St. James More

happy customers wonderful experience beginning to end! we will highlyrecommend this dealership like it was recommended to us - by brother in law who bought similar ve wonderful experience beginning to end! we will highlyrecommend this dealership like it was recommended to us - by brother in law who bought similar vehicle there. thanks More

no pressure buying experience My purchase of a new 2015 gmc sierra was an extremely easy and friendly buying experience. Rob McNaught was very easy going and I felt confident that My purchase of a new 2015 gmc sierra was an extremely easy and friendly buying experience. Rob McNaught was very easy going and I felt confident that he was going to find the perfect truck to suit my needs. Darnell Palma was very friendly and the financing was a very quick and easy process. Thank you very much for all your help and patience with my new vehicle purchase. I love my new GMC truck.. More

Friendly and professional! We are long time customer from McNaught and it is always a pleasure to go. We purchase a new car last month and the experience was fun with no stress We are long time customer from McNaught and it is always a pleasure to go. We purchase a new car last month and the experience was fun with no stress and not pushing for a sale. The staff is very friendly and qualified, they can give you all the information about any car you want. It has been fun and serious at the same time. Leithton Powell is such a nice person and goes out of his way to make you are happy with the stats of the car, the sale and the service after sale. Just amazing, he came and returned my winter tires all cleaned at my house. He might be young but he knows what he is doing. Good job Leighton! More

Purchase new vehicle Both Brian and Alfred took their time and were very helpful in assisting me in making a decision as to which vehicle to purchase. The purchase price Both Brian and Alfred took their time and were very helpful in assisting me in making a decision as to which vehicle to purchase. The purchase price was a very fair. More

Relaxed and easy Very good car buying experience, took the time to listen to our needs and found the perfect vehicle for us, no pressure and very fair price offered fo Very good car buying experience, took the time to listen to our needs and found the perfect vehicle for us, no pressure and very fair price offered for trade-in. More