McNaught Cadillac Buick GMC
Winnipeg, MB
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I had a very positive experience with my service advisor Ron. He was courteous, helpful and knowledgeable. He took time to explain what he was doing to resolve my problem. He also personally removed a scrat Ron. He was courteous, helpful and knowledgeable. He took time to explain what he was doing to resolve my problem. He also personally removed a scratch/ scrape that I asked for information on how to remove. Very satisfied with the experience I had in the service department. More
Knowledgeable and efficient. Only drawback is time spent waiting for Sara to discuss with other departments and then waiting for vehicle to be release me my car! Only drawback is time spent waiting for Sara to discuss with other departments and then waiting for vehicle to be release me my car! More
Great service from start to finish. This is my first time dealing with this dealership (purchased my vehicle from a different dealership) and I’m very much impressed by the service I’ve This is my first time dealing with this dealership (purchased my vehicle from a different dealership) and I’m very much impressed by the service I’ve received. Chris was outstanding in making sure I was looked after. She kept me informed on every step on the status of my vehicle, after contacting insurers and see what what was under warranty or not. Her professionalism is Outstanding. Thank you for a great service Chris! More
This is the worst customer service I have ever received for anything, let alone a major purchase. Sales staff were unprofessional and lied repeatedly to us. Forgot to order our accessories and lied and sai for anything, let alone a major purchase. Sales staff were unprofessional and lied repeatedly to us. Forgot to order our accessories and lied and said they were back ordered. It feels like the purchase will never be final. Nobody ever calls back and is conveniently unavailable when you require assistance. The only person who ever tried to help wasn't even our salesperson. We had to escalate to a manager and our issues still weren't resolved. Do not buy a vehicle here unless you want MONTHS of headaches, empty promises and never ending conflict. More