McNaught Cadillac Buick GMC

We would have given this dealership a 0 if we were able...we have been a loyal customer for over 20 years (brought in past cars for repairs and bought two new vehicles and returned for routine mainten able...we have been a loyal customer for over 20 years (brought in past cars for repairs and bought two new vehicles and returned for routine maintenance at this location.) Kathy M told us over the phone that our car was misdiagnosed in April and May 2021 and that it would cost thousands more to repair. We were told the dealership would then give us a $2, 000+ credit (cost of previous repairs in the Spring time) if we bought another car from them in addition to the trade in value of the car. During negotiations, the salesman and manager knew nothing of this deal and offered $5, 000 less than what the car should have been worth (of course, this is after their service department misdiagnosed and couldn't find the current problem.) To make matters worse, the service department left a piece of foil in the coolant reservoir. No one returned our messages. With poor service, the lies and incompetent service department, we would not come back here. More

I have been to this dealership a couple times this Summer to get service on my 2021 Yukon and service was quick and the service advisor (Ron Kryger) that helped me was very friendly.. to get service on my 2021 Yukon and service was quick and the service advisor (Ron Kryger) that helped me was very friendly.. More

This time I came in for a service, but im also including when I bought my vehicle. I definitely recommend them for service on your vehicle, super quick and nice. For if you’re buying a vehicle, make sur when I bought my vehicle. I definitely recommend them for service on your vehicle, super quick and nice. For if you’re buying a vehicle, make sure you hold them to their word when you buy a vehicle, then have to get a part installed a week later because it wasn’t delivered in time (not their fault for that). I got told I’d get a gas gift card for the trouble of having to drive an hour back, I never did. They also neglected to communicate in between departments about the price I was supposed to pay for the labour and part in total and they attempted to charge me higher (I told them what price I had originally been told and they let me pay that, so that was amazing on their part and greatly appreciated!) More

Needed oil change. No appointment and in my van went. Great service from Chris, she was excellent. She informed me as to what service is required. Great service from Chris, she was excellent. She informed me as to what service is required. More

Had no problems with getting a salesman to help me and answer my questions. Showed me vehicles I was interested in. Everyone I dealt with was very courteous. answer my questions. Showed me vehicles I was interested in. Everyone I dealt with was very courteous. More

They are awesome. Real professional people who took time to listen and make things work. I would recommend to anyone to buy a new or used vehicle there! to listen and make things work. I would recommend to anyone to buy a new or used vehicle there! More

I was very pleased with my salesman. Paul Walker. Paul was very personable and answered all my questions with knowledge and respect. I would recommend him to anyone. was very personable and answered all my questions with knowledge and respect. I would recommend him to anyone. More

I came today in the morning explained my problem to Joye and he said they will look in to it. They fixed my problem in a flash thanks guys and he said they will look in to it. They fixed my problem in a flash thanks guys More

I would like to thank Joe, Mike, Jack, and Ginga for transforming our buying experience into a really positive one. They went out of their way to find us a vehicle with all desired options.. We are rea transforming our buying experience into a really positive one. They went out of their way to find us a vehicle with all desired options.. We are really enjoying our new Cadillac CT4. It rides like a dream. More

Super polite and accommodating. We felt we were being picky but they helped with what we wanted and how we wanted it. Would recommend this dealership and Shubhdeep to everyone. picky but they helped with what we wanted and how we wanted it. Would recommend this dealership and Shubhdeep to everyone. More