McNaught Cadillac Buick GMC

Always so friendly and responsive. Love taking my vehicle here for service. Kathy and the staff are the best. vehicle here for service. Kathy and the staff are the best. More

I would rate 0 stars if I could. I was talking to an agent, Mike Balcaen, about a truck. He said it was not ready yet but would be ready later Friday. Later Friday he says that it won’t be ready until M agent, Mike Balcaen, about a truck. He said it was not ready yet but would be ready later Friday. Later Friday he says that it won’t be ready until Monday but that I would get to be the first person to see it when it’s ready. We also discussed financing a couple times that day and it was confirmed that it I could be financed. Over the weekend I received an email from the manager, Claude Manaigre. During that brief email exchange it was mentioned that I would be the first to get to see the truck when it was ready. I contact Mike Monday morning and he says the truck still isn’t ready but hopefully by the end of the day and that will let me know right after lunch. Lunch comes and goes, nothing from Mike. Closer to 5pm Mike texts me some pics of the truck saying that it is now ready for me. I reply back right away then he replies “sorry, sold.” I say that I was told I’d get first dibs on the truck and he says someone was there at 3pm. If someone came there and wanted to see the truck they could have easily said that I already had an appointment for it. They could also have easily told me to come sooner. They definitely should not have told me I had first dibs when they weren’t going to honor that. They don’t care about their clients. They will lie to all clients to get a quick sale. When I said that I was told I had first dibs he replied that he has 5 other people mad at him. That simply proves that they will LIE to EVERY potential customer. Also, why tell me it’s ready for me if it had been sold nearly 2 hours earlier. I had already told my boss that I needed to take time off work Monday afternoon to go get this truck, time now wasted. I tried to contact the manager but he would not take my call. I left a message and he did not call me back. Do NOT go to this dealership. They are liars and only care about a quick sale. They have no honesty or integrity. I am scared to think of the other things they will lie about to make a sale. I fear for the safety of anyone driving a vehicle purchased from them as who knows what lies they said to make those sales. More

Please professional and knowledgeable staff: Service done in a timely and satisfactory manner. Very satisfied. done in a timely and satisfactory manner. Very satisfied. More

Always excellent service, they really go the extra mile for me! Highly recommend this dealership! for me! Highly recommend this dealership! More

Work was completed within the time frame advised, the recall we thought we would have to book another appointment for was completed at the same time! Thank you service and parts for being on your A game! recall we thought we would have to book another appointment for was completed at the same time! Thank you service and parts for being on your A game! More

The service was fast and efficient, my vehicle was completed a hour sooner than advised completed a hour sooner than advised More

During my recent visit to McNaught for vehicle service I was accorded the usual courtesy and customer experience. The Service Consultants are knowledgeable, pleasant to deal with and treat customers with re was accorded the usual courtesy and customer experience. The Service Consultants are knowledgeable, pleasant to deal with and treat customers with respect. This outstanding level of service is a McNaught trademark which I attribute to the time invested by Managers to ensure that their employees are customer-focused. That's why I keep returning there for vehicle service. More

Highly recommended!I bought my dream car through a great Highly recommended! I bought my dream car through a great guy Shuhb. He was so helpful and nice. Also the prices in this dealership are quite reasona Highly recommended! I bought my dream car through a great guy Shuhb. He was so helpful and nice. Also the prices in this dealership are quite reasonable. Based on my experience, I highly recommend clients to choose this dealership to buy cars. More

They are great and really friendly. They checked my car really quick and fixed t right away. really quick and fixed t right away. More